Job Description

Trintech is an award-winning AI driven Fintech organisation transforming the way finance teams operate and we are seeking a passionate customer focused Strategic Account Manager with a proven record of expanding and retaining customer business through the building of trusted customer relationships. Strategic Account Managers work with the company’s largest customers to build long-term, strategic partnerships. As a Strategic Account Manager your main role is to retain and grow our customers and nurture those key relationships over time. You strive to be a strategic partner to your accounts and advisor as it relates to financial transformation initiatives. You work together with your customers to discover new opportunities for upsell and cross-sell and work together for mutual benefit.

WHAT YOU'LL DO

• We are looking for you to exceed both expansion sales quota targets and revenue growth targets.
• Develop sales strategies and effective account plans to ensure revenue target delivery and balanced growth. Develop relationships in new and existing customers and demonstrate to drive strategy through the organization.
• Be a trusted advisor - establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise).
• Actively understand each customer's technology footprint, strategic growth plans, technology strategy and the competitive landscape. Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer.
• Territory and Account Leadership - Lead account relationships, prospect profiling, and sales cycles. Reassure all accounts to become Trintech references.
• Business Planning – Develop and deliver comprehensive business plan to address customer's priorities and hurdles. Utilize Strategic Value Assessments, benchmarking and Return on Investment data to support decision process.
• Pipeline planning - Follow a well-adapted approach to maintaining a rolling 4Q pipeline. Keep pipeline through proper CRM hygiene.
• Pipeline partnerships – Collaborate with Customer Success, Product, Support, and Professional services team including Partners and channels to funnel pipeline into the assigned accounts.

WHO YOU ARE

• Consistent track record selling solutions to the office of the CFO and/or CIO.
• Ability to work optimally in a team environment, acting as a liaison with all other organizations within Trintech including Sales, Legal, Professional Services, Engineering, Product, Customer Success and Marketing.
• Strong understanding of the office finance and financial systems as well as SaaS.
• Strong business acumen
• Effective listener
• Excellent problem solving, interpersonal and conflict management skills.
• Degree in Finance, Accounting or Business preferred but not required

At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.

We are an equal opportunity employer dedicated to fostering an inclusive, respectful, and discrimination-free workplace. We ensure fair opportunities in recruitment, development, promotions, and benefits for all, regardless of age, gender, ethnicity, race, religion, culture, or sexual orientation.

Should you require (or need) accommodations throughout any stage of the recruitment process, please provide your requirements to recruiting@trintech.com and we will work with you to accommodate your needs.

Find out more about us at https://www.trintech.com/

For more information about our careers & culture be sure to check out our careers page https://www.trintech.com/culture-and-careers/