Job Description

• Competitive Compensation: Competitive salary with bonus opportunities
• Financial Security: 401(k) with company match, company-paid life insurance, short-term disability, and long-term disability.
• Career Development: Ongoing training, professional development, internal career opportunities, and leadership development programs.
• Education Support: Tuition assistance and scholarship opportunities for dependents.
• Work-Life Balance: Paid time off and company holidays.
• Employee Benefits: Employee referral bonus program and employee purchase discounts.
• Inclusive Culture: A collaborative, team-oriented environment built around inclusion, innovation, integrity, and respect.

• Manage and grow an established portfolio of eCommerce and marketplace customers, serving as a trusted partner and primary point of contact while building long-term, mutually beneficial relationships.
• Develop a deep understanding of each customer’s business, including their sales model, product needs, customer base, and growth objectives, and use that knowledge to identify opportunities for expansion.
• Drive sales growth through consultative selling, introducing customers to new products, categories, programs, services, and solutions that align with their business needs.
• Develop new wholesale business by following up on qualified leads, engaging prospective customers, and converting opportunities into active accounts.
• Monitor account performance and sales activity, using metrics and customer insights to identify trends, opportunities, and areas for improvement while working toward established sales, revenue, profitability, and activity goals.
• Maintain accurate account and opportunity information and provide sales forecasts, reports, and account updates to support effective planning and decision-making.
• Stay informed on the automotive, RV, and marine aftermarket and eCommerce landscape, including products, competitors, marketplace trends, and emerging opportunities, and share relevant market intelligence with internal teams.
• Partner across the organization to support the customer experience, helping resolve issues, coordinate solutions, and ensure customers receive responsive and effective support.
• Represent Keystone with customers and industry partners through customer visits, trade shows, and other industry events as needed.

• Has experience in sales, account management, customer development, eCommerce, or the automotive aftermarket. Industry experience is preferred, but we are willing to train the right candidate.
• Builds strong relationships and communicates effectively with customers and internal partners.
• Is comfortable making outbound calls, developing opportunities, and asking for the sale.
• Has a consultative approach and the ability to understand a customer's business and recommend solutions that meet their needs.
• Is motivated by measurable goals and enjoys working in a performance-driven environment.
• Can manage multiple customer relationships while staying organized and responsive.
• Demonstrates strong problem-solving and follow-through skills.
• Is comfortable using computers, CRM or sales systems, and Microsoft Office applications.
• Has a high school diploma or GED.
• Has a genuine interest in automotive products and the aftermarket industry.
• Is bilingual in English and Spanish, a plus.
• Is willing to travel occasionally for customer visits, trade shows, and industry events.