At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
You:
As a Strategic Account Manager at Feedzai, you will manage the end-to-end success for a designated portfolio of accounts while simultaneously providing critical support to Strategic Account Leads and the Head of Strategic Accounts on larger, highly complex enterprise clients. You will ensure that projects and live programs deliver contracted value, run reliably, and meet the expectations of client stakeholders. You will sit within the regional Customer Success / Delivery management structure, partnering closely with Project Managers, Delivery Leads, and internal teams to track account health, drive day-to-day execution, and support overarching account strategies.
Your Day To Day
Strategic account & stakeholder management
Value realization & regional alignment
Value maximization & adoption
Delivery governance & collaboration
Escalation management & risk mitigation
Internal contribution & continuous improvement
You Have & You Know-How
The Customer Success organization, through its Delivery and Strategic Accounts sub-functions, ensures the successful implementation, sustained value realization, and operational stability of Feedzai solutions for some of the world’s largest and most sophisticated financial institutions. In this fast-paced and open environment, you will collaborate with a globally distributed, high-performing team to deliver predictable, profitable, and scalable outcomes for strategic accounts. As a result, we're empowered to spark change every day, influencing the trajectory of our company and ourselves. Join Us!
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Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
Feedzai is the world's first end-to-end financial crime prevention platform, protecting people and payments with AI-native solutions that stop fraud and financial crime. Leading financial institutions trust Feedzai to manage critical risk and compliance processes, safeguarding trillions of dollars of transactions while improving the customer experience and protecting the privacy of everyday users.
With offices in the US, Europe, Latin America, and Asia, Feedzai serves customers across the globe, delivering powerful risk management solutions that enable financial institutions to protect themselves and their customers from financial crime and uncover emerging fraud patterns.
Feedzai is committed to providing its clients with the most advanced and effective solutions and expertise while driving innovation and advancing the fight against financial crime. Contact us today to learn how we can help your organization transform its risk management.
Feedzai is a Series D company with a valuation of +$1.5B. Our technology protects 900 million people in 190 countries from fraud.
