Job Description

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role Strategic Account Manager

This role is responsible for driving sales excellence and long-term strategic relationship management for key accounts across North and South Vietnam by leading and coaching a team of six KAM members. The position involves collaborating cross-functionally with technical and marketing departments to deliver high-quality, tailored service solutions and brand strategies, while overseeing critical commercial operations—including pricing, distribution, and payment collection—and ensuring full adherence to Elanco’s ethics and compliance standards.

Your Responsibilities:

• Plans how to establish and maintain major account relationships and meet personal sales targets within the full line of products or combination of products for KAM customers in the territory of North and South Vietnam.

• Direct manage and coaching for 6 KAM team members.

• Establishes and builds strong client relationships over time that allow for continuity and ongoing representation reinforced by sales support/delivery programs, and communications to other relevant organizational functions/divisions.

• Participates with other key account managers and sales management, in development of sales strategies for national accounts; helps identify target accounts and opportunities within the framework of the organization-wide strategy.

• With PMs and Technicians to build up high quality tailored-made technical service to each KA feed millers and KA farms including training/ consultancy, technical materials and lab analysis support.

• Coordinate with other PMs and MKT manager in develop product’s brand plan, and cooperate brand identity aligned with regional and global marketing projects.

• Propose special promotion as well as pricing policy for each key account (KA) as well as based on market segmentation proposing distribution channels

• Ensure customers payment is in time and in line with Elanco policy

• Monitors competitive activity in each account and ensures that appropriate response strategies are formulated and communicated

• Ensuring of myself and my subordinates (if any) comply with the company rules and regulations including Ethics and Compliance and external laws and regulations.

What You Need to Succeed (minimum qualifications):

• University degree in Veterinary Science or Animal Husbandry or Nutrition

• Minimum 5 years sales experience

What will give you a competitive edge (preferred qualifications):

• C level of selling skills: Able to negotiate with decision maker from counterparts

• Fluent in written and spoken in English and Vietnamese

• Competency in MS Office “excel”, with developed reporting skills as well as power point and word

• Have strong service orientation and excellent interpersonal/communication skills with reliable follow-through

• Core competencies: Customer Focus, collaborates with other departments, Manages Complexity, Plans and aligns

• Leader competencies: Built effective teams, Having strategic mindset and courage

Additional Information:

• Willing to travel in Vietnam

Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

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Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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