Job Description

The primary responsibility of the Strategic Account Manager is to grow the business and manage all commercial

activities for the customers they are responsible for. This position will be remote.

Principle Responsibilities

• Make sales calls and presentations to potential and existing customers.
• Build and strengthen relationships with current and prospective customers.
• Understand the needs of customers and match Tecomet’s solutions.
• Follow-up on sales opportunities.
• Prospect for new customers and follow up on leads regularly.
• Develop sales proposals to gain new business.
• Generate quote requests from customers and follow-up internally at Tecomet and with customers.
• Work closely with each Tecomet site to respond to customer needs successfully and expeditiously.
• Work with customers to resolve technical issues.
• Expand legacy work with customers across all Tecomet sites.
• Identify potential new opportunities to create value for our customers.
• Review manufacturing processes with customers to identify areas of need/improvement.
• Understand company performance, goals, and capacity to fill gaps where needed.
• Attend and work at industry events and exhibitions to represent Tecomet and meet with customers and
• Keep management informed of developments in the marketplace and among customers and competitors.
• Identify potential new products/capabilities that would enhance Tecomet’s position in the marketplace.
• Interact with division staff to generate new leads, discuss opportunities, and help close sales.
• Complete duties in Salesforce.com weekly which includes but is not limited to:

Customer meeting notes
Opportunities
Lead follow-up
Quote follow-up
Market intelligence
Participate in strategic and tactical commercial team meetings.
Participate in training activities which include meetings, reading, team discussions, seminars and corporate
training.
Complete travel arrangements.
Utilize company resources efficiently and responsibly (money, time, tools, etc.).
Complete expense reports monthly.

• Participate in strategic and tactical commercial team meetings.
• Participate in training activities which include meetings, reading, team discussions, seminars and corporate
• Complete travel arrangements.
• Utilize company resources efficiently and responsibly (money, time, tools, etc.).
• Complete expense reports monthly.

Qualification Requirements

• Bachelor in Business, Engineering, Marketing. or related field preferred
• 5+ Years of experience in sales or account management within the orthopedic or medical device manufacturing industry.
• Experience in managing strategic accounts and achieving sales targets.
• Experience in complex solution selling Required
• Experience establishing relationships with key clients and a history of nurturing and expanding those relationships over time Preferred
• Experience navigating complex negotiations to achieve favorable terms and agreements for both parties Preferred