Job Description

Location: Remote, North America

Salary: Competitive, based on experience, very rewarding comms + Benefits Package

Are you a strategic thinker with a passion for building long-term client relationships? Do you excel in driving business growth and delivering exceptional customer value? Do you want to join a fast growing meritocracy that really cares about its people? Join MyOutreach, a pioneering global marketing and advertising company in the B2B tech sector, as our Strategic Account Director, and play a key role in steering success for our North American clients.

Main Responsibilities in Strategic Account Management

• Develop and execute strategic account plans to achieve client satisfaction and business objectives.
• Foster strong, trusted partnerships with key decision-makers within client organizations.
• Represent MyOutreach's "Unreasonable Hospitality" customer service ethos, providing a white glove personalised service for our clients.
• Drive our US expansion by identifying new business opportunities with new logos and expand relationships with existing clients.
• Lead contract negotiations and manage renewals to maintain client satisfaction.
• Collaborate with internal teams to deliver tailored marketing solutions that drive client success.
• Monitor and report on account performance, ensuring all client needs and expectations are exceeded.
• Proactively handle client issues, providing effective and timely solutions.
• Contribute insights to support the continuous improvement of our service offerings.

Essential Skills and Qualifications for Success

• Proven track record in strategic account management or a similar role within the B2B tech industry.
• Strong business acumen with the ability to identify client needs and growth opportunities.
• Exceptional communication and negotiation skills.
• Demonstrated expertise in building and maintaining strong client relationships.
• Experience with CRM software and data analysis tools.
• Ability to work independently in a remote setup while collaborating effectively with cross-functional teams.

Career Advancement and Growth Opportunities

• Competitive salary plus a comprehensive benefits package, including one of the best commission structures in the industry.
• Numerous opportunities for professional growth within a forward-thinking, fast growing company.
• Engage with industry leaders and innovative projects in the B2B tech space.
• Access to ongoing training and development resources, both online and in person.
• Significant opportunities to travel for new / existing clients and training opportunities.

Work Environment and Culture

This remote role offers the flexibility to work from anywhere across North America, promoting a healthy work-life balance. Our culture is inclusive, collaborative and above all else, fun. As well as the tremendous growth we're currently seeing, we foster the desire to be the best place to work in the B2B media space and we believe we're closing in on that goal.

About MyOutreach

At MyOutreach, we are committed to delivering impactful marketing and advertising solutions that empower B2B tech companies to excel. Our culture of innovation and collaboration ensures that both our employees and clients can thrive in today’s digital landscape.

Ready to make a significant impact in strategic account management?

Apply now to join our dedicated team and help shape the future of digital marketing!