Job Description

The Assistant Community Manager (also known as Strata Manager Assistant) is responsible for providing clerical and administrative support to the licensed Strata Manager. The Strata Manager Assistant is the liaison to 5 - 7 Strata Managers, interacts with internal and external customers, and is an integral part of serving our clients.

Job Duties

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
• Assist in drafting correspondence
• Performing administrative updates in our electronic operation and filing systems
• Process strata bylaws and rules amendments following well set out checklists
• Assist in keeping records up-to-date
• Preparing strata general meetings
• Effectively deal with urgent matters in a timely and effective manner while streamlining the general team operations
• Data entry and system updates

Requirements

• Proven work experience in administrative areas, customer service, or similar role in another domain
• Knowledge of communities, condominium and homeowners associations is preferred
• Strong desire to learn about the property management industry, perform and grow within the company
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Strong written and verbal communication skills
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Professional with customer focus mindset
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Post secondary education in Business Administration or equivalent
• 0 – 3 years of Community Association experience

Benefits

• Hybrid Work Model - opportunity to combine in-office with remote work-from-home after training is completed
• 37.5 hour work week
• Vacation pay on every pay cheque
• Personal Days
• Sick days
• Extended Health and Dental
• Certified "Great Place to Work" by employees 7 years in a row!