Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Loews Royal Pacific Resort

Join the ‘ohana’ at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific.

This position performs the daily storeroom operations, adhering to established storage, stock rotation, requisition, sanitation, and security procedures. Additional responsibilities include preparing reports and taking inventories.

Essential Functions and Responsibilities

• Performs storeroom activities according to accepted procedures, verifies receipt of materials and supplies as specified on purchase order documents; places materials received into appropriate storage

• Assists in the completion of computerized receiving reports and transmission of receiving documentation to respective cost controllers and accounts payable

• Notifies Director of Purchasing of any receiving related discrepancies, to facilitate request for credit or replacement or damaged or discrepant goods

• Assists in the maintenance of organized purchase order and receiving documentation files

• Applies proper dating, pricing, tagging to all food products, materials and supplies placed into storeroom

• Assists in the proper storage of materials and supplies received; appropriate refrigeration of perishable items, and proper placement and rotation of stock

• Follows established requisition procedures for all materials and supplies leaving storeroom,

• Assists in the pricing of items issued via requisitions

• Updates liquor storeroom perpetual inventory to reflect receipt and issue of all items

• Monitors par levels for items in inventory, notifies Storeroom Supervisor when levels reach reorder point

• Monitors temperatures in refrigerated storage areas notifies supervisor and engineering of elevated temperatures

• Performs any operations necessary to maintain cleanliness and sanitation of loading dock and storeroom

• Assists in the performance of monthly quarterly annual inventories

• Receives and stores packages delivered via common carrier

• Notifies appropriate departments when packages are received assists with delivery as needed

• Maintains tracking log for all common carrier shipments received

• Attends required hotel meetings to: keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel

• Attends departmental meetings as required to communicate effectively with all Storeroom/Receiving personnel to ensure that they are kept current with pertinent hotel information and activities

• Other duties as assigned

Qualifications

• 2-3 years of storeroom, warehouse, inventory, or receiving experience - preferably in a hospitality, food service, or culinary environment

• Proven ability to lead, train, and motivate a small team, delegate tasks effectively and maintain accountability

• Strong understanding of inventory control, product rotation (FIFO), receiving standards, food safety and basic cost control practices

• Comfortable using inventory or purchasing systems as well as Microsoft Excel/Office

• Excellent attention to detail with strong time management and multitasking skills

• Clear, professional communication skills for working with chefs, purchasing, vendors, and team members

• Ability to stay calm under pressure, resolve delivery issues, and adapt quickly to unexpected changes

• Able to life and move boxes or materials up to 50lbs and spend extended periods standing, walking, or organizing stock areas

• Ability to work flexible schedule to include weekends and holidays

• High school diploma or equivalent required