Job Description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Description: Store Staff, Shibuya store

Reporting line: Store Manager, Shibuya store

Location: Herman Miller Shibuya store:

3-10 Udagawa-cho, Shibuya-ku, Tokyo 150-0042 Japan

Main responsibilities

• Serves customers by helping them select products
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Receives customers in a welcoming manner.
• Responds to customers’ questions.
• Provides outstanding customer service.
• Manages financial transactions.
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.

Experiences and qualifications

• At least 3 to 5 years of sales experience in retail
• Passion and strong interest in Herman Miller Brand
• Excellent verbal and written communication skills.

Ideal skills

• Willingness to gain more experiences by accepting others’ feelings and try to see things positively to grow each other
• Excellent customer service skills
• Collaborate effectively with team members, each store, and each department.
• Have a sense of urgency to solve problems and get the job done in the most efficient way
• Have sense of awareness and be mindful for changes without being bound by prejudice or precedent

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.