OVERVIEW
The key goal of the Tobacco Manager at QuickChek is the overall performance of the Tobacco Department. The Tobacco Manager is responsible for a specific department in the store and may have additional responsibilities such as meeting sales goals, achieving shrink goals, maintaining in-stock conditions, following planograms, maintaining a clean department, and ordering product for the department.
The Tobacco Manager needs to demonstrate our core principles of Integrity, Respect, Community, and Spirit, setting an example for others to follow. In addition, they must be able to provide exceptional customer service while encouraging, training, and motivating Team Members to complete all shift tasks and achieve goals.
Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner.
Keep department in stock and set to planogram.
Maintain a clean, well-merchandised, and labeled department.
Monitor tobacco sales performance and shrink.
Control inventory levels and shrink.
Monitor CAO and perform free counts.
Ensure all displays are set to standard and signage is correct.
Practice proper rotation on all tobacco products.
Properly check in tobacco delivery and pack out.
Control and process damages and returns to standard, monthly.
Keep up to date on new policies and procedures.
Attend all mandatory/scheduled store meetings.
Communicate any questions, concerns, or issues to the Store Leader timely.
Practice and enforce loss prevention policies.
Work with vendors in accordance with company policy and procedures.
Always maintain cash and lottery standards.
Encourage and engage with customers to promote rewards program.
Pass all Mystery, Tobacco (and/or Alcohol) Shops and store walks.
Train new Team Members, as needed, including how to properly ID customers per QC policy, Federal and/or State laws.
Completion of required training programs and learning activities.
Personal behaviors must align with QuickChek's principles.
Must have reliable transportation to and from work.
Ability to perform basic math calculations.
Ability to speak, read, write, and understand basic English.
Must be alert and attentive; impairment for any reason is not permitted.
Must be a team player and be able to communicate effectively with customers and Team Members.
Must be self-motivated.
Must respond to customers and daily tasks with a sense of urgency.
Must arrive timely and have an excellent attendance record.
Open and honest in communications.
Must wear proper uniform, adhere to grooming and hygiene standards and enforce the policy.
Maintain sanitation and cleanliness standards.
Stand - Continuously.
Walk - Continuously.
Stoop/Kneel/Crouch - Occasionally.
Grasp/Pinch/Grip - Frequently Bend/Squat/Twist - Frequently.
Reaching - Continuously.
Work in cold environment - Occasionally.
Push/pull 40lbs - Occasionally.
Lifting.
Up to 10lbs - Continuously.
Up to 25lbs - Frequently.
Up to 50lbs - Rarely.
$16.75 - $22.75
Murphy USA (NYSE: MUSA) is a leading retailer of gasoline and convenience merchandise with more than 1,700 stores located primarily in the Southwest, Southeast, Midwest and Northeast United States. The Company and its team of over 17,000 employees serve an estimated two million customers each day through its network of retail gasoline and convenience stores in 27 states. The majority of Murphy USA's stores are located in close proximity to Walmart Supercenters, but we also operate standalone stores that market gasoline and other products under the Murphy USA, Murphy Express, and QuickChek brands. Murphy USA ranks 214 among Fortune 500 companies.
Such exponential growth speaks to Murphy’s commitment to provide quality fuels, convenient locations and best-in-class customer service. Today, the company continues to move forward for the benefit of its customers, investors, employees and other valued partners by making solid alliances, responsible investments and smarter business practices.
