The Store Operations & Support (SOS) Department ensures the efficient day-to-day operation of all stores. It supports store teams by coordinating operational procedures, resolving issues, monitoring performance, managing resources, and maintaining company standards. The department acts as a key link between stores and head office, helping deliver consistent service, compliance, productivity, and excellent customer experience.
The primary purpose of this role is to support the successful delivery of new store setups, store relays, relocations, and expansion projects across the group. Reporting directly to the Store Setup & Support Manager, you will play a key role in ensuring all project activities are completed efficiently, accurately, and in line with business requirements, timelines, and operational standards.
Who are we looking for?
Why Join Us?
Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership courses (including our Women In Leadership program) to support your long-term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.
Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.
Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.
Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.
Exclusive savings – Access generous team member discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank, novated leasing and a team member discount card entitling you to savings in our Chemist Warehouse Pharmacies
Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.
Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.
Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.
Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.
How to Apply!
If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.
Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.
Chemist Warehouse is part of Sigma Healthcare. We opened our first store in Melbourne back in 2000. Over the next few years, several more stores opened in Victoria. Our success pushed us to explore other states, in 2004, our first interstate store opened in Cairns, Queensland.
Today, Chemist Warehouse has over 570 stores across Australia, employing more than 20,000 team members! We are proud to say, we are Australia’s leading retail pharmacy group and still growing, both domestically and internationally! As our international presence continues to expand, we’re committed to delivering excellence for our customers, suppliers, and communities across the world.
