Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
As a Store Operations Specialist focused on Systems and Operations, you will play an important role in making store operations easier, more consistent, and more effective for store teams. You will partner closely with the Store Support team, along with other internal business partners and external vendors to support business systems, improve processes, troubleshoot issues, and help bring system and operational enhancements to life.
This role is ideal for someone who enjoys solving problems, translating operational needs into practical solutions, and supporting the tools and processes that store teams rely on every day. The Specialist will develop business requirements, conduct user acceptance testing, support key operational tasks, and create clear store communications, job aids, and training materials that help drive successful execution in the field.
Success in this role requires strong communication skills, curiosity, attention to detail, systems knowledge, and the ability to build productive partnerships across teams. This position offers the opportunity to influence how stores work, improve the associate experience, and help create simpler, smarter ways of operating.
This role is in-person at our Hingham, MA headquarters and includes occasional weekend work to support technical issues, reporting and critical store issues.
*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
This position works on-site at least 4 days per week consistent with the needs of the business at our Talbots office location in Hingham, MA.
Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.
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Corporate Office-Talbots-Hingham, MA 02043
Regular/Full time
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
