Job Description

• Modern office in Rowville with free onsite parking
• Stability + Growth + Staff discounts
• Full-Time Opportunity

GPC Asia Pacific is seeking a customer-focused professional to join our Finance team as a Store Network Credit Officer This full-time role is based at our Rowville Support Office and offers the opportunity to be part of a supportive and high-performing team.

About the Role

You will deliver outstanding customer service while managing credit control and account administration across our store network.

Key Responsibilities:

• Manage inbound and outbound customer and store enquiries
• Resolve complaints, disputes, and banking/receipting queries
• Process journals and maintain accurate account records
• Conduct debt collection activities and negotiate payment plans
• Investigate overdue accounts and manage stop credit processes
• Set and review customer credit limits and ensure security compliance
• Perform reconciliations, receipting, and key account management
• Complete reporting and general administrative tasks as required

About You

• Customer service experience
• Looking to kick start your professional career, or an experienced person wanting to join a stable, progressive company
• Be available for a full time
• Be willing to work a rotating roster, Mon-Fri 8am-4pm, with rotation of 10am-6pm
• Demonstrated ability to provide exceptional customer service and develop strong professional relationships
• Excellent verbal and written communication skills
• Intermediate mathematical and literacy skills
• Intermediate computer skills, and confidence with excel

Some of the reasons we love working at GPC:

• Part of a global organisation
• Successful, stable, growing business
• Support iconic and emerging Australian brands: Repco, NAPA, AMX, Sparesbox and more
• Attractive product discounts across all GPC AP businesses
• Strong rewards & recognition programsAccess to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!
• A supportive team environment, where we work with supremely talented people
• Employee Assistance Program for team members and their families
• Career development prospects
• Strong values-based foundations
• Innovation and forward moving are a reality

About Us
With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being Repco, NAPA, AMX and McLeod Accessories.

Thank you for your interest in becoming part of GPC Asia Pacific.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.