Job Description

Pay: $21.00 (per hour)

Car Allowance: $500/month

StorageMart has an immediate opening for a Store Manager to join our team!

Are you ready to be a vital part of a thriving sector in retail? At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values – Easy, Clean, Service – reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.

As a Store Manager, you will:

Support Store Operations:

Collaborate with the Regional Manager to enhance business growth and maximize sales. Follow up on leads (online, phone, and walk-ins). Provide on-site guidance to staff, including assisting, tasking, and training team members.

Deliver Exceptional Customer Service:

Engage with customers through phone, face-to-face, and email interactions, ensuring they feel valued and supported while driving strong sales performance.

Manage Daily Operations & Administration:

Oversee day-to-day operations including collections, account management, and site administration. Prepare required daily, weekly, and monthly reports and ensure compliance with company policies and procedures.

Maintain Facility Standards:

Open, operate, and close the site while maintaining a clean, safe, and secure environment. Ensure overall site presentation and operational standards are consistently upheld.

Facility Support Responsibilities:

• Utilize hand and power tools (drills, grinders, etc.) safely and effectively
• Complete minor repairs to gates, doors, fences, and buildings
• Perform preventative maintenance on site infrastructure
• Conduct basic plumbing repairs (e.g., replacing faucets, fixing leaks)
• Complete minor asphalt and concrete patchwork
• Assist with unit cleanouts, including furniture breakdown and debris removal
• Coordinate external vendors for larger maintenance or repair jobs
• Maintain and service seasonal equipment (e.g., snow blowers, salters)
• Work outdoors in various weather conditions

What We’re Looking For

Education

• High school diploma or equivalent required
• Associate’s degree or at least 2 years of college coursework may substitute for part of the required experience

Experience

• Minimum of 3 years of relevant experience (management, sales, customer service, maintenance)
• Proficiency in Microsoft Excel and Word
• Ability to quickly learn new software systems

Skills & Qualifications

• Strong communication and problem-solving skills
• Excellent organizational and time management abilities
• Detail-oriented with the ability to manage multiple tasks efficiently
• Hands-on, proactive attitude with willingness to work outdoors

Additional Requirements

• Valid driver’s license, personal vehicle, and current auto insurance
• Basic computer proficiency
• Travel within the Greater London area

Why Choose StorageMart?

Competitive Pay & Benefits

• $21/hour + commission
• $500/month car allowance
• Extended medical benefits
• Tuition reimbursement
• Paid Time Off

Retirement Support

• Company retirement contributions - up to 12% RSP match

Growth & Recognition

• Opportunities to learn all aspects of the business
• Milestone awards, company events, and Bucketlist recognition

About StorageMart:

With a presence across the U.K., Canada, and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities!

Ready to make a difference? Apply today and become part of the StorageMart team!

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