Job Description

Target Start Date: July 6, 2026

We are incredibly excited to be opening our newest Silk & Snow store in Langley (20085 Langley Bypass, Langly BC) Bringing our customers all their sleep solutions and home decor in one location. At Silk & Snow, we believe our home is our sanctuary. So, when you purchase mattresses, bedding, bath, or furniture with us, you can rest easy knowing that it’s made with the care your home deserves.

As a dynamic Store Manager you are passionate, results-driven, customer focused and can lead an outstanding team, motivate and inspire great performance.

In this role you will:

• Drive the growth and strategic initiatives of Silk & Snow, as well as maximizing the sales efficiency and revenue potential of Sales Associates.
• Motivate and provide clear direction, priorities and communication to the team so that goals and objectives are achieved.
• Be creative, manage and implement the day-to-day visual merchandise strategies and appeal of the store (product displays).
• Be responsible for the P&L performance, monitoring and assessing inventory levels.
• Enhance the customer experience through building relationships and connecting them to our brand and brand values.
• Manage, coach, train and develop the sales team and foster an environment of inspiration and empowerment.
• Maintain staffing schedules and being responsive to any changes in business or traffic trends
• Ensure store standards are met (ie., health and safety, product presentation, replenishment, store housekeeping).
• Be the face of our combined values, with a focus on customer, wellness, transparency and sustainability.
• Ensure that the story behind our brand gets communicated to our customers.
• Create and curate a comfortable environment for customers to experience our products and learn about our brand.
• Address any escalated customer inquiries.

The Qualifications and Experience we like to see:

• Have at least 2+ years' sales experience, a record of strong store sales and demonstrated performance.
• Previous experience in a managerial or supervisory role
• Are creative, strong style/fashion sense and understanding of visual merchandising and presentation concepts.
• Excel in a team environment.
• Are ambitious, charismatic and passionate about people and sales.
• Have a strong business acumen with the ability to achieve sales and deliver a great customer service experience.
• Demonstrate leadership skills in motivating and developing a sales team.
• Have excellent interpersonal, communication, problem-solving time management and organizational skills.
• Have the ability to develop strong relationships and trust with both internally and externally.
• Are available to work days, evenings and weekends.

Why members of our Sales team love working at Silk & Snow:

• This full-time industry leading industry role offers a base salary of $31,200.00 plus competitive commission as well as monetary bonuses for meeting monthly targets. There are no limits to your earning potential!
• No caps on Commission
• Monetary bonuses and sales contests
• We will invest in you and provide extensive sales training on our products and services
• Access to training and development platforms
• Full medical and dental benefits
• Annual Wellness Credit
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Diverse and inclusive work environment
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice

Additional information

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.

At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve.