Rate: $23.00 per hour
ABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
ABOUT OUR RETAIL TEAM
Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good” at our Old Pasadena Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
EMPLOYEE BENEFITS OFFERED
As our enthusiastic and hardworkingSTORE MANAGER, you will be responsible for (but not limited to):
1. The primary responsibility of the Store Manager is to be accountable for meeting the sales and income budget
expectations while managing the expense controls to maximize profitability for the assigned location. This will be
achieved through delivering desired results on the established key performance indicators prioritized to measure the
success of the business.
2. Plans and directs the day‐to‐day operations of assigned store location. These routines include opening and closing
procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO
Standards) and donations.
3. Hire, train and direct the store team to ensure proficiency of processes while also responsible for the development and
performance coaching of all store employees. Responsible for issuing employee evaluations, key performance results
and corrective actions as needed, in coordination with the HR Generalist/Coordinator and District Sales Manager.
4. Schedule employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift
change team meetings. Responsible for reviewing and maintaining accurate employee payroll records including daily
monitoring of time and attendance edits.
5. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also
maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.
6. BRP (Back Room Processing) - Ensure Back Room Processors/Warehouse Associates work effectively and efficiently
to meet daily processing goals.
7. Ensures that all store deliveries/product (Inventory management) is on the sales floor in a timely manner
8. Responsible for supervision, support, and conduct reporting of program Beneficiaries if/when Work Therapy
Assignments are put in place at your location.
9. Responsible for the protection and security of store currency, inventory, and property. This includes safe funds, bank
deposits (includes daily logging and completing of cash deposits), products for sale, equipment, and building security.
10. Ensures the building is secured during non-operating hours with alarm system arming and alert protocol.
11. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations,
and that safety issues and incidents are reported immediately. Conduct and record mandatory Weekly Store Meetings.
Attends ARC Monthly Safety Meetings.
12. May transfer or be relocated to other stores based on business needs.
13. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and
Command Administration.
Qualifications to be considered for this position:
•Minimum High School Diploma or equivalent. (some college preferred)
•Minimum of 3 years of supervisor/management experience in a retail environment (thrift experience preferred).
•Basic understanding of office applications, including MS Office (Word, Excel, Outlook)
•Valid Driver’s license, successfully pass a MVR check (required), proof of insurance and access to a motor vehicle.
•Must pass background check, which will include Criminal History and Sex Offender Registry.
•Ability to communicate effectively with management, store employees, customers, and donors.
Physical Demands:
Schedule
Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.
We fight with love.
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
