Job Description

Qualifications

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

• Incredibly satisfying compensation, regular bonuses, contests and incentives
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers,
• Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• TELUS pension and share purchase plan
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Deliver on key performance indicators and sales targets
• Enable a best-in-class customer experience
• Create an environment where team members feel valued, can grow and function well as a team
• Be the face to the community in the area your store operates
• Develop referral relationships, execute promotions, and ensure top-of-mind awareness for Mobile Klinik
• Lead the team on the customer journey by ensuring the best-in-class repair, care, sales, and services
• Develop expert-level knowledge and lead the execution of the store processes, policies, and procedures
• Manage inventory, including receiving and ordering parts and products, including Certified Pre- owned phones and accessories, efficiently and effectively

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What you can expect after you apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Salary Range: $49,000 - $73,000

Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.