Job Description

🌍 Driven by a love of the mountains, Millet builds a sense of community by guiding people towards adventures that inspire them and works to preserve this space of freedom.

As a pioneering French outdoor brand, we design technical and sustainable products for those who are passionate about the mountains.

🚀 Our ambition

True to its heritage and looking to the future, Millet is continuing to grow by strengthening its presence in international markets and continuing to innovate to support outdoor enthusiasts on their adventures.

A shared commitment: to grow the brand, its products and its communities, driven by a spirit of performance and responsibility.

We are looking for a store manager for our shop in Zermatt. As a Millet® store manager, we want you to embody our values by achieving sales and business growth targets, whilst delivering outstanding customer service. We are counting on you to deliver a comprehensive brand experience to our customers, develop the team’s potential and oversee all shop operations to achieve the highest standards of customer service and operational efficiency. The role at MMG includes specific training in product knowledge and sales techniques, as well as day-to-day support. Your role as shop manager will be vital to the shop’s day-to-day success.

🎒 GET READY FOR:

• Managing your team
• Mentoring and developing your team to ensure an exceptional customer experience.
• Meeting KPIs, targets and sales results
• Producing reports and analyses
• Managing incoming and outgoing stock flows
• Ensuring high standards of presentation are maintained, including adherence to visual merchandising guidelines.
• Passionately represent and convey the company’s DNA through in-depth product knowledge
• Assist customers
• Provide excellent customer service and build long-term relationships with them
• Maintain shop standards in accordance with guidelines

👩🧑 THE IDEAL CANDIDATE:

• a mountain and outdoor enthusiast
• a team player with a positive and proactive attitude
• excellent organisational skills, problem-solving ability and attention to detail
• at least 2 to 3 years’ retail experience in the sports and lifestyle sector
• flexibility and availability to work full-time
• strong communication skills and a keen sense of customer service
• Fluency in German and English, both written and spoken, as well as a good command of the main MS Office programmes (Word, Excel and PowerPoint) round off the profile.
• on notre charte.
• Des avantages concrets : Rémunération fixe sur 13 mois (variable selon), carte tickets restaurants, indemnité de transport, couverture mutuelle & prévoyance … (et + encore à découvrir)