Job Description

Join our team as a Licensed Optician/ Store Manager, where you will dispense customers prescriptions alongside you should ensure customers receive a blend of professional eye care and eyewear styling advice. You will strive to encourage a team that provides exceptional customer service and care to everyone who visits your store

You will be responsible for:

• Conduct pre-testing activities.
• Assist with submitting third party benefit claims.
• Remake, adjust and repair frames.
• Follow up on outstanding customer orders.
• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands-on support in-store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

The Licensed Optician/ Store Manager will be capable of delivering excellent patient experiences and a high standard of support to our Optometrists. Successful applicants will possess the following:

• An appropriate provincial Optician license or certification by a nationally or provincially recognized opticianry college
• Capable of confidently and effectively working with customers through the frame selection process.
• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A keen interest in developing your skills in decision-making, coaching, and team culture.
• Confidence in building genuine connections with customers and creating beneficial in-store interactions.
• Has a positive, proactive attitude! You will bring energy to the team and love being part of a collaborative, supportive environment.
• Flexibility to work Mall hours including evenings and weekends.

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our store at Chinook, with over 150 stores to browse. Check out our store page here.
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Oscar Wylee Chinook Centre store is located in Calgary, Alberta, in Canada’s largest mall with a range of stores and lifestyle options. Enjoy the nearby Elbow River, explore the playgrounds and bike paths along the Glenmore Causeway Bridge, or take a relaxing walk around the surrounding area.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

Apply Now

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.