Job Description

Store Manager

Attractive Salary, Benefits and Bonus

42 Hours per week

Spar Grove Road, Ballymena

Lead a busy community store, develop a high-performing team and make a visible impact on customers, colleagues and commercial performance. This is an opportunity for an experienced retail leader to take ownership of SPAR Grove Road and build on its success with the support of one of Northern Ireland’s leading employers.

Who are we?

At Henderson Group, we are proud to be one of Northern Ireland’s leading family-owned businesses. With more than 6,000 colleagues, our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property.

Henderson Wholesale is one of Northern Ireland’s leading wholesalers, supplying an extensive range of fresh, ambient and chilled products to retailers across the region. We are proud to work closely with local farmers, growers and producers, supporting the local economy while delivering quality, value and dependable service to our customers.

We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people.

A look into the role…

As Store Manager, you will lead the day-to-day operation of the store, setting clear direction, driving performance and empowering your team to deliver outstanding service and a strong product offering. You will deliver on key targets and motivate and inspire your team to create an environment that offers a great customer experience and a great place to work for our employees.

Working as Store Manager you will:

• Provide effective team leadership and management to the store staff to motivate and support your team to achieve targets and objectives.
• Oversee and ensure the smooth running of the store.
• Deal with all customer queries consistently in an effective and professional manner.
• Set, drive and achieve gross profit margin, net margin, waste and other KPIs.
• Maintain adequate stock levels and ensure excellent product availability in store.
• Ensure merchandising and presentation of store is of the highest standard.
• Recruit, train, and develop the team, ensuring appropriate staffing levels to ensure excellent team performance and customer service.
• Actively Live our values of Ambition, Customer First, Teamwork and Integrity.

Skills for Success

Joining us as Store Manager the minimum criteria you’ll need is:

• A Minimum of 3 years’ experience leading and developing a team within a fast-paced retail or quick service food environment.
• Experience of effectively managing targets and controlling costs.
• Commercial awareness of the wider food retail sector and ability to utilise that knowledge to drive sales performance.
• Ability to analyse and interpret data to support sound commercial and business decisions.
• Competent in the use of IT packages including Microsoft office and retail technology systems.
• Full and valid Driving Licence

The Attributes you’ll need include:

• A strong customer focus, with the ability to motivate and inspire others.
• Confident leadership skills, with the ability to build and develop a high-performing team.
• Strong time management, delegation and problem-solving skills.
• The ability to prioritise effectively and manage multiple tasks.
• A genuine interest in local community retailing, food trends and shopper habits.

It is desirable if you have:

• Previous Store Management experience in the convenience market.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by:

• Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
• Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
• Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
• Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

Our benefits include a competitive salary, annual performance-related bonus of up to 15%, pension, healthcare plan, life assurance, employee assistance programme, social club membership and staff discounts on groceries and fuel at Henderson Group-owned SPAR and EUROSPAR stores.

Make an impact beyond the day-to-day by joining a business that places our communities at the heart of what we do. You’ll be joining an award-winning employer that is committed to developing and investing in its people- enjoy the balance and support you need to thrive, with your achievements recognised and celebrated.

This is a full-time position working 42.5 hours per week across 5 days, between the hours of 7am and 10pm. The role requires a flexible approach to hours of work order that we deliver the very best service experience for our customers.

If you'd like to speak with us before making your application, our Group Resourcing Manager – Gayle Clinghan would be happy to have a confidential chat with you about the role on offer - email gayle.clinghan@henderson-group.com to get in touch.

Completed applications must be submitted online by midnight on Monday 5th October 2026.

We are an equal opportunities employer.