Key Responsibilities:
Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
Managing stock losses to ensure shrinkage is in line with the Company standard
Driving turnover to ensure achievement of targets
Ensures the team executes operational excellence through a customer-centric mind set.
Generating high levels of motivation and commitment within the store.
Ensure store staff implement merchandising strategy and standards
Managing team schedule effectively
Staff training and development
People management, including recruitment, employee relations, performance management
Controlling expenses
Allocate time effectively; handle multiple tasks and completing priorities.
Manage risk within the store
Qualifications & Experience:
A Grade 12 qualification
A relevant tertiary qualification would be advantageous
Must have 2-3 years Store Management experience
Must have experience in driving sales to increase store profit.
Skills:
Ability to adapt to different customers and situations
A high sense of urgency with demonstrated ability to work independently
Outstanding leadership, interpersonal and communication skills.
Strong organizational, administration and planning skills
The ability to take initiative
A high level of attention to detail
Figure and admin orientated
Strong verbal communication and interpersonal skills
Ability to work collaboratively with a diverse team to achieve common goals
Flexibility to adapt to a dynamic and fast-paced retail environment
Behaviors:
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Customer Focus - understands, anticipates, and meets the needs and expectations of customers
Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organization.
Please ensure your line manager is aware and in support of your application
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
