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London
Job Type
Full Time
Posted Date
22-Sep-2026
Ref #
74696
As a Store Manager, you'll bring our values to life through a team of 5 to 15 colleagues, creating an environment where people thrive and customers feel valued.
You'll set the standard for retail excellence, leading by example and putting the customer at the heart of every decision. Through inspiring leadership, coaching and support, you'll build a high-performing, motivated team that loves what they do and delivers exceptional experiences every day.
You'll take ownership of your store's performance, using data, insight and strong commercial judgement to drive results while creating a culture where colleagues can grow and succeed.
Travel is a key part of this role, including visits to other stores and attendance at wider team meetings.
Who we are
We're the UK's fastest broadband network, the nation's best-loved mobile brand, and one of the country's biggest companies.
At Virgin Media O2, we're powered by talented, diverse teams who challenge convention, champion customers and push boundaries every day. Together, we're delivering more choice, better value and brilliant experiences for millions of people across the UK.
Together, we are Virgin Media O2, and we can't wait to see what you'll bring to the team.
Accessible, Inclusive and Equitable for All
At Virgin Media O2, we're committed to creating an inclusive workplace where everyone can be themselves and reach their full potential.
As an equal opportunities’ employer, we're actively working to remove barriers and reduce bias throughout our recruitment process and beyond. Inclusion is built into everything we do, from the policies we create to the relationships we nurture.
We're committed to supporting you throughout your application journey and encourage you to let us know if there's anything we can do to help.
The must haves
To be considered for this role, you'll have experience in:
The other stuff we are looking for
We'd also love it if you have:
What's in it for you
At Virgin Media O2, we believe great people deserve great rewards. That's why we offer a fantastic benefits package designed to support your health, wellbeing, finances and life outside of work.
Our benefits include Bupa healthcare, wellbeing support, life cover, a pension, generous holiday allowance, and even your birthday off.
You'll also enjoy access to:
Plus, you'll be part of a business that champions inclusion, invests in its people and provides opportunities to learn, grow and build a rewarding career.
Next steps
If Virgin Media O2 feels like a place where you can belong, we'd love to hear your story.
Once you've submitted your application, and if you're successful, the next stage is likely to include a telephone conversation followed by an interview.
During your application, we'll ask whether you need any adjustments to support you through the recruitment process. Simply let us know, and we'll be happy to discuss how we can help.
Thank you for considering a career with Virgin Media O2. We look forward to learning more about you.
#LI-PE1
We’re Virgin Media O2 and we’re here to upgrade the UK.
Virgin Media O2 combines the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds.
We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK.
We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.
