We've built an iconic online brand, and now we're bringing Princess Polly from URL to IRL... with our next stop at Westfield Chermside, Brisbane.
As our Chermside Store Manager, you'll be the ultimate vibe setter, leading from the front to deliver unforgettable customer experiences while inspiring a passionate team that lives and breathes Polly. From creating an iconic in-store experience and driving commercial results to coaching your team and celebrating every win, you'll be the driving force that brings our brand to life every single day.
This is an exciting opportunity to lead the opening of our third retail store as we continue our expansion across Australia. As the leader of our newest Brisbane store, you'll help define what Princess Polly looks and feels like IRL, partnering closely with our Head of Retail to set the benchmark for culture, customer experience and performance, while influencing every store that follows.
Lead from the front, creating a customer experience that is unforgettable and uniquely Princess Polly
Drive the performance of a high volume, high energy store, delivering on key KPIs including conversion, ATV and UPT
Build, coach and inspire a team who live and breathe Polly, lifting capability and confidence every day
Oversee stock flow, replenishment and sell-through to maximise availability and keep the store shoppable at all times
Deliver visual merchandising and presentation standards that are iconic, on brand and always inspiring
Manage rostering, wage control and scheduling to balance customer experience with commercial performance
Ensure compliance, reporting, cash handling and loss prevention are executed with precision and accountability
Partner with our Head of Retail and HQ teams to bring campaigns and activations to life in store
Celebrate the wins, fuel the vibe and make every shift one the team wants to be part of
An experienced retail leader with proven success managing a high volume or flagship store
Customer obsessed with a natural instinct for creating unforgettable in-store moments that connect with our community
Commercially sharp with a track record of delivering results and managing costs while keeping the customer experience front and centre
You have strong visual merchandising capability with a solid understanding of VM principles and how to bring campaigns and product stories to life in store
A coach and motivator who develops talent, builds capability and inspires high performance across your team
Hands on, resilient and full of energy, you thrive in fast paced environments and lead from the front.
Lead the opening of Princess Polly's first Brisbane store at Westfield Chermside and make your mark from day one
Shape the customer experience, team culture and store standards that will influence future Princess Polly locations across Australia
Competitive salary package, bonus opportunities and exclusive team perks
Ongoing career development and progression as our retail network continues to grow
Recruit and build your own team of fashion-loving, customer-focused retail talent
Join a culture that's energetic, inclusive, collaborative and genuinely fun to be part of
Re-established as an online force in the Australian retail scene in 2010, Princess Polly has been delivering fashion-forward, trend-driven apparel and accessories for over 15 years. We are obsessed with creating the best customer experience available online and are committed to ensuring a speedy delivery so our customers can wear-it-this-weekend!
