T2 Tea

Store Manager - Bondi

T2 Tea  •  Bondi Junction, AU (Hybrid)  •  3 months ago
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Job Description

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

Looking for a role that fills your cup? Good news, T2 Tea is looking for a store manager to join its passionate team.

About the role

  • Be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries and stock.
  • Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.
  • Drive exceptional customer service that translates into increased customer satisfaction and loyalty.
  • Achieve budgeted sales, wage targets and manage other controllable costs.
  • Ensure your store is operating to correct T2 policy, processes and guidelines communicated from your Line Manager and Support Office.
  • Identify your team’s development needs and motivate to drive performance for future succession.
  • Every Sunday and Monday off!

About you

  • You will inspire your team to deliver customer excellence in all facets of store operations.
  • With a background in retail management, you will be passionate, commercially minded and focused on delivering positive results for the business.
  • You will have strong communication skills and excellent time management skills

Life at T2

  • Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
  • Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
  • Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
  • Volunteer leave day per year with a purpose aligned organisation.
  • Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
  • Employee Assistance Program (EAP).

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

T2 commit to respond to every applicant.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!

T2 Tea

About T2 Tea

Since we were founded in 1996, every day, cup by cup, we have taken the joy of tea to new heights by doing tea differently. From small beginnings in Fitzroy, Melbourne, we have grown a community of tea lovers through reimagining the humble tea leaf, the ways we brew it, serve it and share it.

Today, our innovative (and delicious!) product development continues, combined with ambitious sustainability achievements, a fast-growing online store, a lively distribution centre a welcoming support office in Collingwood and over 70 retail stores across Australia, New Zealand and Singapore.

Our retail experience is known for being immersive and enticing, and the team brings this to life daily. Our stores are beautifully stocked with our iconic products and delicious samples are brewed. Team members are trained to be tea experts who are passionate about the flavours, the stories of each product, and finding teas to match our customers’ different tastes.

The support office can be found on a bustling street in Collingwood, Melbourne. Designed to reflect its eclectic surroundings and fueled by endless pots of tea, this is where our unique blends and original designs are developed and where our cross-functional teams collaborate and deliver strategy, operations, technology, brand, e-commerce, wholesale and more.

The distribution centre is the operational hub of the business – ensuring our delicious tea, teawares and gifts are distributed to stores as well as fulfilling online orders that are delivered to our customers’ doors. Supported by a team of 30 team members and located in the western suburbs of Melbourne, it is an energetic environment.

We are looking for people from all backgrounds and experiences to join us across our stores, the support office and the distribution centre – you will be an important part of the T2 tea-m.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Collingwood, AU
Year Founded
1996
Website
t2tea.com
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