Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
We are looking for a proactive Store Manager to lead the opening of our new store at Almada Fórum, Setúbal, taking full ownership of its performance and team. You will drive results through strong leadership, KPI-driven decisions, and an outstanding customer experience, while ensuring smooth operations and high visual merchandising standards. This is a unique opportunity to shape a high-performing, customer-focused team and bring our brand to life from day one.
• Open and manage our new store in Almada Fórum, Setúbal, ensuring overall success and aligning the team with business objectives.
• Analyze KPIs and develop action plans with your team to improve store performance and meet targets.
• Drive sales by ensuring exceptional customer service and delivering a unique in-store experience for customers.
• Coordinate with external service providers to maintain store operations sustainably and efficiently.
• Foster a customer-focused, business-oriented atmosphere while embodying the Emma DNA.
• Monitor purchasing and customer trends, leveraging insights to guide future tests and decisions.
• Lead by example with high performance, full ownership, and inspiring your team to reach their potential.
• Ensure consistent execution of visual merchandising standards, providing leadership for flawless execution across the store.
• You have a Bachelor's/Master's in Retail Management, Hospitality, Business Administration, Marketing, or related field.
• You bring more than 2-3 years of experience as a Store Manager in a retail environment.
• Proven track record of driving sales and store performance in a retail setting.
• Driven and straightforward personality suited to a fast-growing, dynamic company.
• Ability to combine an entrepreneurial mindset with strong empathetic skills to identify solutions and improvements.
• Eagerness to take responsibility and execute tasks in a hands-on manner.
• Ability to structure your thoughts to support the growth of the store, balancing customer and business needs.
• Fluent in English and Portuguese.
• The opportunity to grow with Emma as part of a maturing scale-up, contributing to an omnichannel business that connects our online and in-store experience.
• Continuous learning and development through hands-on experience, on-the-job learning, and support from your team.
• A collaborative community of smart, driven people, where you work closely with your team, contribute to a positive store environment, and connect with Emmies across the company through events
• An international environment, with stores across multiple European markets and opportunities to connect with colleagues beyond your local team
• Employee discount on our products.
Become an Emmie
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
We are Emma - The Sleep Company. Founded in 2015, we’ve grown into the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.
At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities, working across our offices in Frankfurt, Lisbon, Manila, and Mexico City, our diverse perspectives enrich our workplace culture.
