Job Description

We are seeking an energetic and motivated Store Manager to lead daily travel center and convenience store operations in a fast-paced, customer-focused environment. This role is ideal for a hands-on leader who is passionate about team development, operational excellence, and delivering an exceptional guest experience.

As a Store Manager, you will be responsible for overseeing all aspects of store operations, leading and developing team members, driving financial performance, and ensuring the location consistently delivers high standards in customer service, cleanliness, food safety, and operational execution.

The Store Manager plays a key leadership role in creating a positive work environment while ensuring operational success and guest satisfaction. This position is responsible for managing store performance, coaching employees, maintaining operational standards, and supporting company initiatives and goals.

Key Responsibilities

Leadership & Team Development

• Recruit, train, coach, and develop store team members and leaders
• Foster a positive, engaging, and team-oriented work environment
• Create schedules that support operational needs and staffing efficiency
• Provide ongoing coaching, feedback, and performance management
• Lead by example while promoting company culture and values

Guest Experience

• Ensure all guests receive friendly, fast, and professional service
• Promote a welcoming environment that drives guest satisfaction and loyalty
• Address guest concerns and resolve issues promptly and professionally
• Support team members in delivering an outstanding customer experience

Store Operations

• Oversee daily convenience store and food service operations
• Ensure operational standards, food safety, cleanliness, and merchandising expectations are consistently maintained
• Monitor inventory levels, ordering, stocking, and product quality
• Maintain clean and organized food service, sales floor, and restroom areas
• Ensure all safety and operational procedures are followed properly

Financial & Business Performance

• Support achievement of sales, labor, expense, and profitability goals
• Review operational and financial performance to identify improvement opportunities
• Help manage budgets, inventory controls, and cost-saving initiatives
• Ensure accurate cash handling and operational reporting procedures

Compliance & Safety

• Ensure compliance with company policies, food safety standards, and local/state regulations
• Maintain a safe, clean, and organized environment for guests and employees
• Support safety programs and operational best practices throughout the location

Additional Responsibilities

• Support company promotions, initiatives, and operational goals
• Assist with merchandising, quality control, and operational audits
• Perform additional duties as assigned by district leadership

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Requirements

Qualifications

• Previous retail, convenience store, travel center, or food service management experience preferred
• Strong leadership, communication, and organizational skills
• Ability to motivate and develop teams in a fast-paced environment
• Experience managing operations, labor, inventory, and customer service performance
• Knowledge of food safety, merchandising, and operational standards preferred
• Strong problem-solving and decision-making abilities

Requirements

• Flexible availability, including nights, weekends, and holidays as needed
• Ability to stand for extended periods and perform physical tasks as required
• Ability to lead effectively in a fast-paced operational environment

Benefits

What We Offer

• Competitive pay
• Bonus and incentive opportunities
• Career growth and advancement opportunities
• Supportive and team-focused culture
• Benefits available for eligible team members
• Opportunity to lead and make an impact within a growing organization

Join our team and help create a positive experience for guests while leading a successful and high-performing store operation.