Job Description

At Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We are looking for a Store Manager at our Southpointe Common, Red Deer Retail Salon!

What You’ll Do

• Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
• Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals
• Own scheduling, payroll, inventory management, budgeting, and performance planning
• Ensure the salon is clean, well-stocked, and beautifully merchandised to Chatters’ standards
• Build strong relationships with customer, creating loyalty through consistent and memorable experiences
• Analyze performance metrics and take action to drive results and continuous improvement
• Lead hiring, onboarding, training, and ongoing development of team members
• Act as the primary leader on the floor, solving problems and making decisions that positively impact the business, customers, and team

Who You Are

You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.

You align with our corporate values:Start with the Power of You: You lead with confidence, accountability, and integrity. You take ownership of results and pride in developing yourself and others.Every Interaction Matters: You understand that every customer and team interaction is an opportunity to create trust, connection, and positive energy.Make It Memorable: You go beyond expectations, setting the standard for exceptional service and creating experiences customers return for.More Than Just Beauty: You believe beauty is a powerful tool for confidence, self-expression, and community.Commit to Grow and Learn: You’re passionate about learning, developing leaders, and building strong teams that grow together.

What You BringMinimum 5 years of retail leadership experienceProven success leading teams, driving sales performance, and managing operationsStrong background in inventory management, scheduling, payroll, and budgetingPassion for beauty and delivering exceptional customer experiencesExcellent communication, organization, and time-management skillsAbility to multitask and problem-solve in a fast-paced environmentReliable, accountable, and solution-oriented leadership styleComfortable using POS systems and basic computer programsFlexible availability, including days, evenings, and weekendsSalon experience is considered an assetWhat We OfferCompetitive salarySales incentives and performance-based rewardsProduct and salon service discountsMedical and dental benefitsEmployer RRSP contributionsFREE in-salon, regional, and national education opportunitiesOpportunities to learn, grow, and advance your leadership career

How to Apply

Ready to lead with confidence and purpose?

Submit your online application or email us at careers@chatters.ca

Connect with us on:

• Instagram: @chattershairsalon
• Facebook: Chatters Hair Salon
• LinkedIn: Chatters Canada
• Website: https://www.chatters.ca

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.