Metcash

Store Manager

Metcash  •  Rutherford, AU (Onsite)  •  8 hours ago
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Job Description

About the Opportunity

We are looking for a driven and experienced Store Manager to lead our store in Maitland.

Reporting to the Group Operations Manager, this is a permanent full-time position and you’ll be responsible for driving sales, managing store performance, and building a high-performing team culture that delivers outstanding customer service.

This is a hands-on leadership role where you’ll coach and support your team, drive operational excellence, and play a key part in shaping the store’s success.

This is an exciting opportunity to lead a key store in our network and make a real impact in the community.

What you will be doing:

  • Lead, coach and develop team members to achieve their full potential
  • Translate business strategy into clear store-level goals and action plans
  • Monitor performance and conduct regular reviews of financial and operational KPIs
  • Manage wages, stock flow, store presentation and operating costs
  • Ensure the right mix of products is available to meet customer needs and drive sales
  • Uphold safety, compliance and store standards
  • Create a team culture that values communication, collaboration and accountability

You are likely a match if you have:

  • Previous retail leadership or store management experience, preferably in the hardware industry.
  • Understanding of stock management, cost control and financial performance.
  • Strong customer focus – especially with building trades.
  • Proven experience working with suppliers.
  • Excellent communication and people leadership skills.
  • Ability to thrive in a fast-paced environment and manage competing priorities.
  • Commercial mindset and strong attention to detail.
  • Availability to work across a Monday to Friday store hours from 7am – 4pm.
  • Experience in timber, home improvement or trade retail (preferred but not essential).

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

We’re the leading partner to over 635 independently owned stores – giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to the best stores in their town and as such ensuring builders, renovators and DIY’ers build,

Hudson Mitre 10 is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.

#INHT

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Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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