Benefits:
The Store Manager is a self-driven and self- reliant leader responsible for the overall success, profitability, and performance of the store. This individual is accountable for achieving and exceeding financial goals while ensuring a five-star customer experience. Collaborating closely with the Store Owner, the Store Manager manages all aspects of store operations, including staff, sales, service, and property maintenance.
-Some Benefits include -
-Dental
-Vision
-Life Insurance
-401k
-Disability
-Accident Insurance
-Legal Shield
-Paid Time Off
-Weekly Pay
-Employee Discount Program
-Employee Assistance Program
-Uniforms Provided
-Pay based on experience and certifications
- -
Lead. Inspire. Drive Results.
The Store Manager is a self-driven and self- reliant leader responsible for the overall success, profitability, and performance of the store. This individual is accountable for achieving and exceeding financial goals while ensuring a five-star customer experience. Collaborating closely with the Store Owner, the Store Manager manages all aspects of store operations, including staff, sales, service, and property maintenance.
- Self-Reliant: Takes full responsibility for store success, performance, and profitability.
- Leadership: Inspires, motivates, and develops staff to achieve their best.
- Customer Focus: Dedicated to providing a five-star experience for every guest.
- Analytical Thinking: Uses data and KPIs to drive decision-making and continuous improvement.
- Organizational Skills: Effectively manages multiple priorities and store operations seamlessly.
- Adaptability: Can develop, alter or shift habits and processes for the purpose of development.
- Sales Driven: Shows the ability to sell store services and drive profitability throughout the store. A proven track record of profit, development and store growth is required
- Essential Duties and Responsibilities-
- Ensure the store operates profitably and meets or exceeds goals set by the store owner.
- Develop clear goals and actionable plans in alignment with overall store objectives.
- Drive sales and implement processes to promote efficient and profitable store operations.
- Manage all aspects of employee performance including scheduling, training, HR matters, and general supervision.
- Manage all staffing needs in accordance with performance, budgets and shop goals
- Foster a five-star customer experience and uphold high standards of service and work quality.
- Oversee inventory management, equipment maintenance, and ensure cleanliness of store and property.
- Maintain and address property and building needs as they arise, coordinating repairs or improvements as needed.
- Manage store budgets, maintain accurate paperwork, and perform administrative duties per store owner requirements.
- Demonstrate a “Lead from the Front” work ethic, setting a strong example for all team members.
- Monitor and analyze store performance metrics and implement strategies for continual improvement.
- Resolve customer concerns promptly, ensuring satisfaction and retention.
- Work alongside administrative representatives to maintain accurate documents and files.
- Ensure compliance with all company policies and local, state, and federal regulations.
Communicate effectively with staff and store owner to support a collaborative work environment.
- Qualifications -
-Proven ability to manage, drive and deliver financial results while controlling costs. Must be proven.
- Associates Degree in Business management or related field or equivalent work experience.
-Excellent communication skills, and the ability to train, lead, and develop teams while meeting or exceeding sales goals.
-Excellent organizational skills and the ability to maintain schedules, deadlines and shows dependability and consistency.
-Ability to influence and motivate a team to achieve set goals and objectives.-Ability to problem solve, manage inventory, merchandising, and customer service
-Knowledge in automotive sales and service. ASE certificated recommended but not required.
-Ability to work off days or as needed based on store staffing.
-Able a pass a Motor Vehicle and Background Check.
-Ability to accurately manage inventory.
-Experience with managing employees of 10 or more.
-Proven track record in customer service.
-Committed to processes and shows dependable attendance.
Compensation: $85,000.00 - $120,000.00 per year
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
The Big O Tires story begins back in 1962, just as America's new love affair with the automobile was hitting high gear. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete in the face of low prices offered by major tire manufacturers' own company stores. Big O's founding fathers were a handful of progressive independent tire dealers who decided to band together to form a tire-buying cooperative so that they could secure volume pricing and keep their customers happy. Their concept worked. In the years that followed, The Big O Tires co-op evolved into a full-fledged franchise as it continued to find innovative ways to harness the power of the collective to benefit independent dealerships and their customers.
Almost a half-decade later, Big O Tires has become North America's largest retail tire franchisor, with over 400 independently-owned and operated locations, providing customers with a broad range of automotive services in addition to quality tires, wheels and accessories. Big O has become an industry role model admired for its innovative approach to franchising and unmatched customer loyalty ratings.
In 1996, Big O Tires joined forces with one of the largest and most respected tire marketers in the nation when it became part of TBC Corporation. Big O's reach was broadened again in 2005, when TBC Corporation was acquired by Sumitomo Corporation of America, the largest wholly-owned subsidiary of Tokyo-based Sumitomo, one of the world's leading traders of goods and services.
As Big O Tires continues to thrive and adapt to an ever-changing marketplace, it remains rooted in its humble beginnings as a proud collective of independent dealers committed to putting its customers first.
