Job Description

Store Manager - Lead our Kanas City, KS Store Team!

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.

WHAT YOU WILL DO:
As Store Manager, you oversee the day-to-day operations of the Kansas City, KS location, leading and developing a high-performing team while delivering an exceptional customer experience. Responsibilities include but are not limited to:

• Hire, train, coach, evaluate, and manage branch employees in Counter Sales, Warehouse, Rigging, and Repair Technician roles.
• Foster a customer-focused environment through strong product knowledge, service standards, and consistent customer engagement.
• Ensure sales floor and warehouse are well-stocked, organized, clean, and operating efficiently.
• Oversee shipping, receiving, inventory accuracy, and daily cycle counts.
• Monitor performance, address issues, and actively recruit top talent.
• Lead by example by performing all store functions as needed.
• Maintain a safe work environment and promote daily employee engagement and development.