Job Description

Job Location: 380 Main Street, Ansonia, CT - Ansonia, CT 06401
Position Type: Full TimeEducation
Level: High School
Travel Percentage: Negligible
Job Shift: Day
Job Category: Retail
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Position Summary
We are seeking a dynamic, organized, and community-minded Store Manager to oversee all operational, administrative, and donation-related activities for our retail store. This role is responsible for ensuring smooth daily operations, financial accountability, staff and volunteer leadership, and strong community engagement. The ideal candidate is hands-on, detail-oriented, and passionate about delivering excellent customer experiences while supporting our mission.
This is a fulltime position, 37.5 hours per week and the schedule is as follows: Tuesday - Saturday 8:30am - 4:30pm.
Key Responsibilities:
Store Operations & Facilities
- Oversee day-to-day store operations including inventory control, pricing, displays, and fixture maintenance
- Maintain a clean, safe, and welcoming store environment for customers, staff, and volunteers
- Plan and manage store layout, merchandising, and advertising displays
- Coordinate special sales and promotions
Financial & Administrative Oversight
- Supervise daily cash operations including register activity, receipts, deposits, and recordkeeping
- Prepare monthly and ad hoc operational and financial reports in collaboration with the Finance Department
- Manage vouchers and monitor store income and expenditures to ensure fiscal stability
- Oversee the store’s eBay account and MSP online store
Merchandise & Donations
- Coordinate all in-kind donations and clothing collection bins with local corporations, schools, and organizations
- Inspect merchandise to ensure accurate pricing and appealing presentation
- Recommend merchandise additions and deletions to optimize sales
- Oversee or ensure proper disposal of damaged or unsellable items
Staff & Volunteer Leadership
- Provide overall direction, supervision, and evaluation of store staff and volunteers
- Recruit, train, and support staff and volunteers in sorting, pricing, display standards, and customer service
- Foster a positive, inclusive, and high-performing team environment
Customer & Community Relations
- Address customer concerns and resolve issues professionally to maintain strong community relationships
- Work with the CBDO to develop and implement marketing, advertising, and community outreach strategies
Safety & Professional Development
- Ensure safety procedures are followed for customers, staff, and volunteers
- Maintain and enhance professional knowledge through ongoing training and education.
Why Join Us?
- Meaningful work that makes a positive impact in the community
- Supportive, mission-driven team environment
- Opportunity to shape store operations and community engagement
​​​​​​​​​​​​​​We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.
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Qualifications
- High School diploma or equivalent.
- Two years experience in retail store operations and management, including staff supervision.
- Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
- Must have and maintain a valid driver’s license.  Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.