Job Description

Let’s set the scene:
You’re leading from the floor, connecting with your team and community, making smart commercial decisions, and bringing the Arc’teryx vision to our store at Emporium. You’re not just running a store — you’re fostering a space where world-class gear meets world-class service.

About ARC’TERYX
Founded in the Canadian Coast Mountains, we’re driven by a relentless pursuit of design, performance, and evolution. At Arc’teryx, we challenge convention to create technical gear that performs in the harshest conditions—and we’re just getting started.

Why you’ll love working here:

• You’ll receive your Arc’teryx kit on day one
• You’ll access a generous discount across Arc’teryx and our affiliated brands
• You’ll have two consecutive days off to help maintain work/life flow
• We offer a competitive salary, great bonus scheme, and real career progression
• Paid parental leave top-up – because we support all kinds of journeys
• Access to free mental health support through our Employee Assistance Program
• Ongoing training and pathways for career development
• Join a global business and a passionate, purpose-led team

What you’ll be doing:

• Building, coaching, and leading an engaged, high-performing team
• Lead from the floor and leading by example and creating a best-in-class guest experience
• Launching and running a commercially successful store — managing labour, expenses, and inventory with discipline and strategy
• Owning the end-to-end employee experience from hiring to development
• Creating a store culture that reflects Arc’teryx values and connects with our local community
• Managing product flow, inventory, and visual merchandising
• Championing sustainability, innovation, and outdoor exploration
• Leading weekly leadership huddles to keep people, product, operations and community aligned

You’ll thrive in this role if you:

• Bring 3–5 years of multi-faceted retail leadership experience
• Are commercially minded and know how to balance people, product and profit
• Have proven financial acumen (budgeting, margin, expense control)
• Love leading others and building capable, confident teams
• Have a passion for sustainability, circularity and innovation
• Embrace change, ambiguity and opportunity with a calm, solutions-first mindset
• Are curious, collaborative and always looking for a better way
• Lead with intention and communicate with clarity
• Are product-obsessed and spend your weekends on the trails, in the mountains, or exploring your city

Equal Opportunity
We are committed to creating and fostering an inclusive culture where everyone feels safe, valued, and heard. We welcome diverse voices and identities to apply—who you are matters, and we’re here for it.