Hot Topic

Store Manager

Hot Topic  •  Traverse City, MI (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

At Hot Topic, we’re passionate about a few things: music, pop culture and creating the most amazing in-store experience for our customers and employees.
We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You’ll be a retail maverick that can handle anything that comes your way. You’ll be a believer in developing talent, leading through organization, and providing the best customer service in the mall. In short, you’re a superhero.

WHAT YOU'LL DO

  • Ensure that your store achieves the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is.
  • Recruit, develop and retain a super collaborative, passionate team to run your store alongside you
  • Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
  • Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours and schedules
  • Provides a shopping experience that will encourage customers to return
  • Provides music knowledge and information to employees and customers
  • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
  • Run sales reports and use data to help guide your strategy to hit sales targets
  • Deliver the goods. You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
  • Ensure that you’re continually building a bench of equally talented, passionate staff

WHAT YOU'LL NEED

  • At least a year of retail store management experience; you’ve lead teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peeps
  • Passion for music, fashion and pop culture
  • A high school diploma or GED equivalent. If you have a degree, even better
  • Roll with the punches. Retail is a fast changing industry and you like catching curveballs thrown your way
  • Inquisitiveness and open mind regarding teen culture/music trends 
Hot Topic

About Hot Topic

At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans.

Founded in 1989 in a Southern California garage, Hot Topic employs over 10,000 associates between 600+ retail locations, our headquarters, and two distribution centers. We give back to our communities in our partnerships with Mental Health America, Notes for Notes, and The Trevor Project.

We strive for HT Inc. to be an inclusive place where every individual can be successful, build their career, contribute to the company, our customers and community - AND HAVE FUN DOING IT!

When you join us, you become a part of something bigger. You join gifted individuals who are passionate about creating the best retail experience, best product, and a fierce connection to our brand. With talent from diverse backgrounds, we’ve assembled a group of highly motivated and driven individuals to achieve this common goal.

Our Values

This is what we do to be successful and how we do it:

- Focus on the success of our teammates

- Foster a culture of continuous improvement

- Everybody is responsible for the customer experience

- Infuse fun into everything we do

- Strive to do the right thing

Work doesn't have to feel like work here at HT! Learn more about our current opportunities and how you can become a part of the fandom at workatht.com.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
City of Industry, CA
Year Founded
Unknown
Social Media