Diamonds Direct

Store Manager

Diamonds Direct  •  Illinois (Onsite)  •  29 days ago
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Job Description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager


Essential Duties

Leadership

  • Responsible for representing Diamonds Direct at designated functions and marketing opportunities.

  • Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.

  • Proven leader or top performer in current/previous role(s)

Management

  • Creates and manages employee schedules

  • Trains and develops sales professionals

  • Collaborates with GM & VP to set monthly and annual store goals

  • Role models appropriate sales techniques

  • Ensures inventory control and best practices

Customer Management

  • Develops and maintains relationships with key customers

  • Demonstrates exemplary customer service and coach employees to do the same

  • Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education/Experience

  • Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.

  • Previous experience in the jewelry industry required.

  • Jewelry store management experience preferred.

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

  • Ability to write reports, business correspondence, and procedure manuals.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Don't forget, w e have many opportunities available on our other career site pages. Click here to link to our careers page!

Diamonds Direct

About Diamonds Direct

Founded in 1995 and headquartered in Charlotte, North Carolina, Diamonds Direct offers one of the largest selections of fine jewelry and diamonds in the United States. We source from the world’s most reputable diamond hubs and follow a hands-on approach to the diamond process, ensuring that every gem we offer in our U.S. showrooms meets our high standards of quality. For our guests, this commitment means an informed purchase, backed by direct sourcing and transparency in both sales and pricing. This mission shines beyond our showrooms through the Diamonds Direct Foundation. From evening galas to educational workshops, our partnerships with local nonprofits foster meaningful change across the 30+ communities we proudly call home.

Diamonds Direct is dedicated to fostering a meaningful employment journey by building trusting, lifelong relationships rooted in pride, joy, and confidence. We empower our “Rhinos” to discover unique careers within a supportive family of like-minded professionals who share the qualities of humility, work ethic, passion, and ownership. This common vision fosters a vibrant and rewarding work environment that reflects our commitment to excellence and consistently delivers an industry-leading customer experience.

Industry
Fashion & Apparel
Company Size
501-1,000 employees
Headquarters
Charlotte, NC
Year Founded
1995
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