Job Description

Store Manager

Montague, Western Cape

Reporting to the Regional Manager: Operations, youll take full ownership of a retail storeensuring smooth operations, driving sales performance, and leading a motivated team.

What You Need to Bring

National Diploma in Business Administration, Commerce, Accounting, or a related field

5 years of retail sales experience, with at least 3 years in a managerial role

Strong communication and negotiation skills

Excellent MS Office competency and familiarity with retail systems

A track record of meeting sales targets and driving business performance

Your responsibilities will include:

Overseeing sales performance and customer experience

Managing staff scheduling, development, and productivity

Ensuring efficient stock management, reconciliations, and loss control

Maintaining operational and administrative systems

Delivering standout visual merchandising and promotional execution

Building relationships with customers, suppliers, and internal stakeholders

Key Performance Imperatives

Understand our products and customers deeply

Create customer experiences that inform, influence, and inspire

Drive in-store communication, merchandising and promotional effectiveness

Deliver on budgets, financial goals, and profitability targets

Maintain meticulous stock controls and shrinkage management

Resolve customer complaints with professionalism and urgency

Ensure consistent compliance with internal processes and external regulations

Lead a high-impact, diverse team with confidence

Build trust with staff, customers, and stakeholders

Foster a positive, high-performance culture

Drive the adoption of digital tools and inventory platforms

Create consumer-facing digital content that enhances brand presence

Champion operational automation for better efficiency