Job Description

Senior Automotive Associate / Store Maintenance

Employment Type: Full Time or Part Time

Supervisor: Store Manager

Job Description

Assist customers in a courteous manner with questions and purchases of automotive items. Maintain automotive and sales floor areas, perform installations of tires, batteries, oil and filter changes, wiper blades, bulbs, bed liners, hitches, schedule appointments, and other services as needed.

Qualifications

• 3-12 months of automotive maintenance experience
• Valid driver’s License with a clean driving record
• Must be 18+ years of age due to OSHA requirements
• Satisfactory completion of NRHA test

Key Responsibilities

• Assist customers with questions, where to find merchandise on the sales floor, and advise them on proper items based on their needs
• Assist automotive associates in dealing with difficult customer problems and/or concerns
• Maintain knowledge of all products in auto department and have general knowledge of other departments
• Complete and process required warranty information
• Install and/or check tires and batteries
• Notify senior mechanic or manager before performing complex repairs or installations
• Use proper tools and safety equipment to replace and test batteries and tires including using a load tester, hydrometer, and tire depth gauge
• Use hoist, tire machines, air wrenches, torque wrench, and tire spin balancer to remove, replace, and repair tires
• Perform oil changes, filter and lubrication
• Perform running board and hitch installations according to manufacturer’s recommendations
• Properly and safely dispose of waste oil, filters, antifreeze, etc.
• Visually inspect vehicle and notify customer of items in need of attention
• Keep the shop clean by keeping tools organized, machines clean and maintained, sweep or wash floor,
• Stack, count, and wrap spent batteries safely and efficiently
• Dispose of old tires and waist oil in a proper manner
• Other duties as assigned by management may include, but are not limited to unloading incoming deliveries, stocking merchandise, and assisting in setting up display product

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent written and verbal communication skills
• Ability to do planning, recordkeeping, reporting, and training and coaching
• Ability to answer phones and do filing
• Ability to perform basic calculating, problem-solving, and reasoning
• Knowledge of maintenance and electrical and ability to do repairs
• Ability to draft and interpret correspondence, memos, and reports
• Ability to operate all auto repair tools
• Knowledge of diagnostic tools and equipment a must
• Ability to use a computer including creating orders and finding information in TireShop.

Physical Demands

Frequent physical demands include lifting up to 50 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.

Benefits

Part-Time and Full-Time Eligible:

• Competitive match on 401K
• PTO
• Holidays
• Birthday-off with pay
• Associate discount and many other benefits

Full-Time Also Eligible:

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Short-term and long-term disability

Company Culture and Values

At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.