Job Description

Job Title:

Store Leader (Store Supervisor & Manager) - Masamba (South Sulawesi)

Job Responsibilities:

• Lead and supervise daily store operations to achieve sales targets and ensure smooth business performance.
• Manage, train, and mentor store staff to maintain high customer service standards and team productivity.
• Oversee inventory management, stock replenishment, and visual merchandising standards within the store.
• Analyze sales performance, track store KPIs, and implement actionable plans to optimize operational efficiency.
• Address customer inquiries, resolve escalations promptly, and maintain a safe, welcoming shopping environment.

Job Requirements:

• Bachelor's degree or Diploma in Business Administration, Management, Retail, or a related field.
• Minimum of 2-3 years of proven experience in a supervisory or management role within the retail industry.
• Strong leadership, team building, and interpersonal communication skills.
• Solid understanding of retail operations, visual merchandising, and inventory control procedures.
• Flexibility to work shifts, including weekends and public holidays, based in or willing to relocate to Masamba.