Job Description

As a Store Leader at Parker’s Kitchen, you will lead and manage all aspects of store operations, including gasoline, retail, and food service. In this dynamic role, you will oversee daily operations, ensure exceptional customer experiences, and support employee development, all while upholding the high standards that Parker’s Kitchen is known for. You will play a key role in driving the success of all store operations and ensuring a positive experience for both customers and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Train and coach team members to maintain high service standards and a welcoming atmosphere for customers.
• Speak honestly and act with integrity, upholding company values at all times.

Leadership & Team Management:

• Lead, plan, and organize store operations, including gasoline, retail, and food service.
• Manage staff, delegate tasks, and ensure team members are properly trained and motivated.
• Responsible for ensuring adequate staffing levels to meet customer demand.
• Foster a positive work environment through effective communication, conflict resolution, and team collaboration.

Operational Duties:

• Oversee daily store operations to ensure smooth functioning, including inventory management, ordering, and stocking.
• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Monitor and maintain operational standards to achieve efficiency and productivity goals.
• Perform additional tasks as assigned to support the overall success of the store.

Financial Duties:

• Manage store budgets and expenses to ensure profitability and cost control.
• Monitor sales, track performance, and work toward achieving financial goals and targets.
• Ensure accuracy in cash handling, register operations, and inventory management.

PREFERRED:

• Experience in kitchen operations.

REQUIREMENTS:

• Must be 18 years of age or older to work in store operations.
• Previous management experience in a retail operation or relevant experience with Parker’s.
• Must have reliable transportation.
• Completion of food safety certification within the first month of employment is required.
• Completion of a skills-based certification within the first 120 days of employment is mandatory.
• Store Leaders must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.

PHYSICAL REQUIREMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to push or pull up to 50 pounds.
• Ability to multitask, perform repeated bending, standing and reaching, and lift up to 50 pounds.
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.