Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey

TheopportunityWe are looking for self-motivated, friendly retail experts seeking a new challenge to lead our Retail Team. You will be the face of Travelex,representingour brand by promoting our exciting travel money products. To run a profitable Travelex business in line with our standards, company philosophies, and operational systems. The store leaderis responsible forthe overall performance of their assigned store, reporting into the area manager.

Key accountabilities

• Grow Sales and profitability of the storeincluding increase on online/ATM sales

• Customer retentionand market share growth

• Feedback and reviews collected digitally– Google reviews/Facebook/Instagram

• Identify, report, and resolve risks toa safe,secureand compliant working environment

• Achievement ofindividual and storesales goals/deadlineson a daily basis

• Lead by example in behaviour,attitudeand sales performance

• Conduct and engage internal support withongoing training and in store development

• Drive best practiceincluding performance management

• Conduct monthly one-on-oneand store widesales meetingstoensurefor effective individualplan to action

• Ability to build and manage relationships across all levels, internally and externally

• Communicate, track and drive incentives

Your experience

• Self-aware, open-minded with a high degree of personal and professional integrity

• Positive – can-do attitude, with thedriveto win

• The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders

• The ability to analyse issues andresolveissuesin a timely manner

• Ability to prioritise – work on multiple tasks at the same time, completing within requiredtime frameand to a quality standard

At Travelex, our colleagues are our core. You will be joining a workplace that offers:

• Development opportunities that will see you thrive and advance your career

• Comprehensive training conducted by specialised trainers

• A positive and team-oriented workplace culture that values work-life balanceand isinclusive and supportive

• Ongoing benefits such as Paid Parental leave, health &well beingprograms, social club and more

• We have partnered withFlare Benefits for even moreperks

Retail Employer of the Year 2025 Finalist

Travelex is committed toprovidingEqual Employment Opportunity to all candidates regardless of race/colour, sex, age, religion, sexual orientation, marital/family status, pregnancy, political opinion, union affiliation, national/ethnic origin, ancestry/culture, socio-economicbackgroundand/or disability.