Wellness Warehouse

Store Leader

Wellness Warehouse  •  South Africa (Onsite)  •  3 hours ago
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Job Description


Areas of Responsibility:

Customer Experience
Be professional

Manage customer interactions, complaints and requests

Optimize selling space and drive replenishment to ensure stock availability

Conduct floor walks to ensure housekeeping disciplines are adhered to

Store Profitability o Sales -

meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans o Identify challenges, trends and opportunities to drive continuous improvement

Store Disciplines & Productivity

Ensuring that monthly store audit benchmarks are achieved and improved upon

Risk Management

Effective stock control and stock management

Effective cash handling procedures and controls

Lead, develop and retain team members

Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR


Requirements


Job Specification
s

Grade 12

Completion of all required Wellness Foundation Training + Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)

Wellness on-the-job Store Leader training

A genuine interest in health and wellness - brand ambassadors

Fully computer literate o Strong written and verbal communication skills

Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management

Own transport essential o Competency Assessment Achieved

Admin qualification - a retail management diploma or degree would be advantageous

Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)

A genuine interest in health and wellness - brand ambassadors o Fully computer literate o Strong written and verbal communication skills

Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management

Wellness Warehouse

About Wellness Warehouse

South Africa’s leading health retailer, Wellness Warehouse is your trusted provider of a wide range of carefully selected, high-quality supplements, health foods, natural beauty products, eco home solutions, and more. We believe in pure, natural goodness – plain and simple. We aim to honour people and planet in all that we do, and check the ingredients on each and every label so you don’t have to.

Wherever you are on your personal journey to natural wellbeing, we’d love to take the next step with you.

Visit any of our nearly 40 stores nationwide (and growing!), and a friendly Wellness Consultant will be happy to assist with your unique needs. If you prefer to shop online, no problem – we have a convenient and dynamic online store, and will meet you where you’re at.

We’re passionate about creating a community of South Africans who love to live life well! Sign up to rewards programme in store or online, and you’ll enjoy up to 3% in cashback with every purchase, plus plenty of exclusive offers and discounts.

We believe that health is the truest form of wealth, and we’re here to help create a better South Africa – one healthy choice at a time!

Join us on the journey of living life well together…

Industry
Arts & Entertainment
Company Size
201-500 employees
Headquarters
Cape Town, ZA
Year Founded
2007
Website
wellnesswarehouse.com
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