Job Description

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation

The Store Lead (SL) is responsible for the overall store inventory management. The Store Lead has the knowledge to enhance the store appearance and customer satisfaction while meeting sales and profitability goals and manage staff effectively. The SL has a strong background in retail management, understands inventory processes and is comfortable building relationships with vendors and knowledge of products and prices best suited for the campground.

Essential Duties and Responsibilities:
• Design creative displays and adjust according to sales, season and product.
• Formulate pricing policies by reviewing merchandising reports, determining additional needed sales promotions, authorizing clearance sales and studying trends.
• Assess and maintain proper inventory levels and turnover rate through an inventory control system.
• Prepare reports as required, relating to procedures, efficiency, sales, etc.
• Implement purchasing plans and communicate with vendors and shippers.
• If applicable may be requested to attend industry shows and purchase product under the direction of management.
• Perform inventory audits according to expected property timelines.
• Build relationships with vendors, report on any buying trends and understand customer demands.
• Coordinate building of displays and inventory control with guest services team.
• Provide training to guest services team as needed.
• Understand functions of the front desk computer inventory system.
• Directed by GM/AGM, monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.

Non-Essential Duties and Responsibilities:

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required Education and Experience:
• High School Diploma or equivalent
• Experience in retail or related field
• Conversant in English language
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills with ability to manage conflict
• Ability to motivate, lead and develop employees
• Strong working knowledge of operational procedures
• Comfortable in a fast-paced and high-pressure environment.
• Ability to read and maintain a budget
• Ability to maintain confidentiality
• Able to work nights, weekends, and holidays
• Valid Driver’s license

Preferred Education and Experience:

Physical Demands and Working Conditions:
• Work is performed indoors and outdoors and may involve exposure to varying weather conditions
• Office work requires the ability to operate standard office equipment, computer, copier, keyboard, etc.
• Must be able to lift and carry up to 10 pounds regularly, lift or carry up to 25 pounds or more occasionally with assistance.
• Ability to stand for long periods of time.
• Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking.
• Noise levels may be moderate to loud.
• May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
• Use of personal protective equipment required where necessary.
• Will experience occasional interruptions and shifting priorities.
• Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.

KOA does not sponsor Visas
KOA currently does not pay or withhold taxes in the following states:

Alabama Idaho North Dakota
Alaska Louisiana Rhode Island
Delaware Mississippi South Dakota
District of Columbia Nebraska Vermont
Hawaii New Hampshire West Virginia

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.