Job Description

Store Helper-NE_NSC-Thrift Store Department-401

Assists
customers in donating, locating and/or selecting store items; stocks and
arranges store items in a neat and orderly manner; monitors the store displays
and performs various cleaning activities to ensure the store is properly
maintained.

ESSENTIAL FUNCTIONS: This
should not be interpreted as all inclusive. It is intended to identify the essential
functions and requirements of this position.
The incumbents may be requested to perform job-related responsibilities
and tasks other than those stated in this job description.

Assists customers
by explaining store policy and responding to questions regarding the pricing
and/or purchasing of items; ensures that all customers visiting the store have
a pleasant experience.

Assists
customers who are donating items to The Salvation Army; directs customers to
the proper loading/unloading area, may assist with hauling donations to the
storage area; prepares and provides tax receipts as needed.

Places and
arranges items in the store as directed; checks all store displays to ensure
that items are maintained and displayed in a neat and orderly manner; rotates
and/or rearranges stock as directed; returns items to the proper location after
customer's have handled.

Answers the
store telephone in a tactful and courteous manner; assists customers by responding
to questions and providing directions and/or general information; may schedule
and record donation pick-ups.

Cleans all
display racks and shelves; sweeps and mops floors; cleans windows and mirrors;
ensures that the store is maintained in a clean and inviting manner.

OTHER RESPONSIBILITIES:

Performs duties
of the Store Clerk as relief and/or when needed.

Assists
customers in carrying purchased/donated items in/out of the store.

Assists in
disaster relief projects as needed.

Performs other
related work as required.

MATERIALS AND EQUIPMENT:

Cleaning Tools
and Solutions Hand-Truck

MINIMUM QUALIFICATIONS REQUIRED:

EDUCATION AND EXPERIENCE:

No formal
education or experience required.

LICENSES AND CERTIFICATIONS:

None.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to
maintain the store displays in a neat and orderly manner.

Ability to
follow instructions and work independently.

MENTAL AND PHYSICAL ABILITIES:

Ability to meet
attendance requirements.

Ability to read,
write, and communicate the English language.

Physical ability
to lift and carry and/or push/pull light objects (less than 25 lbs.).

Ability to stand
and walk for extended periods of time.

WORKING CONDITIONS:

Work is
performed in a warehouse environment where there are physical discomforts
associated with changes in weather or discomforts associated with noise, dust,
dirt, and the like.

All employees recognize that The Salvation Army is a
church and agree that they will do nothing as an employee of The Salvation Army
to undermine its religious mission.

STATEMENT OF PURPOSE:

The
purpose of a job description is to
outline the essential functions unique to a particular job within a specific
department. Job descriptions are used to
recruit, train, and evaluate employees.