Job Description

We are seeking a visionary Store Design Manager in our Fashion, Home & Beauty Business Unit to define and deliver the future look and feel of M&S stores. This role will shape our signature architectural style, creating inspiring, customer-centric spaces that reflect our brand while being flexible and cost-effective. You will lead innovation in store design, ensuring our environments are easy to shop and aligned with strategic business goals.

What You Will Do

• Create a Signature Style: Develop a distinctive architectural identity for M&S, including internal and external aesthetics, materials, and signage.
• Master Planning: Design and implement store blueprints by format, defining principles for circulation, movement, and internal architecture.
• Innovate Processes: Establish methodologies and processes to create a cohesive store narrative for future architectural developments.
• Enhance Customer Experience: Develop intuitive, customer-focused navigation schemes to make shopping easier and more enjoyable.
• Support Growth: Partner with the UK Franchise team to design and launch new store schemes, producing design guides for future rollouts.

Who You Are

• Hold a relevant design qualification with proven experience in architectural or retail design.
• A creative innovator with the ability to lead change and deliver bold, future-focused concepts.
• Skilled communicator who can influence and collaborate across multiple teams and stakeholders.
• Strong decision-maker with excellent project management capabilities.
• Passionate about creating spaces that enhance customer experience and reflect brand values.

Whats in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

Competitive holiday allowance with the option to buy more

Discretionary bonus schemes linked to your performance and ours [*REMOVE THIS FOR RLA/B roles*]

Strong pension and life assurance to help plan for the future

Tailored induction and training to support your development from day one

Exclusive perks and savings through our M&S Choices portal

Market-leading family policies, including parental, adoption and neonatal leave

24/7 wellbeing support, including virtual GP access and mental health services

One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome:

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.