Job Description

THE SALVATION ARMY

JOB DESCRIPTION

JOB CODE:

DATE:

06/24/01

JOB

TITLE: STORE

CLERK

INCUMBENT:

REPORTS TO: THRIFT STORE

MANAGER

LOCATION

FLSA STATUS:

JOB SUMMARY

Assists store

customers in donating, selecting, and purchasing store items; operates and

maintains a cash register; responds to customers questions; maintains the

cleanliness and orderliness of the store displays; ensures the security of

store items and the cash register.

ESSENTIAL FUNCTIONS: This

job description should not be interpreted as all inclusive. It is intended to identify the essential

functions and requirements of this position.

The incumbents may be requested to perform job-related responsibilities

and tasks other than those stated in this job description.

Assists

customers purchasing items from The Salvation Army by ringing-up sales

utilizing a cash register; collects monies, counts change and prepares

receipts; prepares and packages purchased items; prepares and balances the cash

drawer and runs routine register print-outs; prepares and delivers bank

deposits; ensures the security and accountability of all cash register funds

and sales records in accordance with established operating procedures.

Prepares,

processes and maintains various sales records, tax forms, and social service

vouchers; prepares routine sales reports as directed.

Maintains the

neatness and security of the cash register area; ensures that forms, bags, etc.

are adequately stocked.

Assists

customers by explaining store policy and responding to questions regarding the

pricing and/or purchasing of items; ensures that all customers visiting the

store have a pleasant experience.

Assists

customers who are donating items to The Salvation Army; directs customers to

the proper loading/unloading area, may assist with hauling donations to the

storage area; prepares and provides tax receipts as needed.

Places and

arranges items in the store as directed; checks all store displays to ensure

that items are maintained and displayed in a neat and orderly manner; rotates

and/or rearranges stock as directed; returns items to the proper location after

customer's have handled.

Answers the

store telephone in a tactful and courteous manner; assists customers by

responding to questions and providing directions and/or general information;

may schedule and record donation pick-ups.

Cleans all

display racks and shelves; sweeps and mops floors; cleans windows and mirrors;

ensures that the store is maintained in a clean and inviting manner.

Opens and/or

closes store doors in accordance with the store schedule.

OTHER RESPONSIBILITIES:

Assists in

pricing and tagging items in the store in accordance with established

procedures.

Assists

customers in carrying purchased/donated items in/out of the store.

Assists in disaster

relief projects as needed.

Monitors work of

volunteers working in store.

Performs other

related work as required.

MATERIALS AND EQUIPMENT:

Cash Register Hand

Truck General

Office Equipment

MINIMUM QUALIFICATIONS REQUIRED:

EDUCATION AND EXPERIENCE

High School

diploma or G.E.D. and experience working in a retail store preferred,

or

any equivalent

combination of training and experience which provides the required knowledge,

skills, and abilities.

LICENSES AND CERTIFICATIONS:

None.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of

effective customer service techniques.

Knowledge of the

principles and practices of basic mathematics.

MENTAL AND PHYSICAL ABILITIES:

Ability to meet

attendance requirements.

Ability to read,

write, and communicate the English language.

Ability to

operate a cash register.

Ability to

perform routine mathematical computations and count change.

Ability to

perform frequent walking and/or standing, kneeling, or squatting relieved by

lesser periods of sitting.

WORKING CONDITIONS:

Work is

performed in a normal store environment where there are little or no physical

discomforts associated with changes in weather.

All employees recognize that The Salvation Army is a

church and agree that they will do nothing as an employee of The Salvation Army

to undermine its religious mission.

STATEMENT OF PURPOSE:

The purpose of a job

description is to outline the essential functions unique to a particular

job within a specific department. Job

descriptions are used to recruit, train, and evaluate employees.