Job Description

IKEA Reading are recruiting Store Assistants, to join our store team

Bring your energy to a dynamic retail environment where no two days are the same. From welcoming customers at the checkouts and supporting them on the sales floor, to picking online orders and serving great food in our Bistro — you’ll play a key role in every part of the customer experience.

WHAT WE OFFER

• The Start Date of employment will be: 8th of August
• Competitive hourly rate of £14.15 per hour.
• 16 and 24 hours weekly, working 4/5 days over 7 - evenings and both weekend days.
• 32 hours weekly, working 5 days over 7 - dayshifts, evenings and both weekend days.
• All our part time contracts will receive every 4th weekend off.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.

..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
• Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
• Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
• Retail or customer service experience is helpful, but a proactive, hands-on attitude is just as important.
• Confident using computers and technology to support day-to-day tasks.
• Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.
• Experience in food service or food safety is an advantage, though not required. What matters most is your ability to bring your transferable skills and apply them confidently in our food areas. We’ll support you in developing strong food‑safety practices and using your strengths to help create a safe, welcoming food environment for our customers.

WHAT YOU'LL BE DOING DAY TO DAY

• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and food service in the Bistro.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
• You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.

• Successful candidates will be invited into store for a face to face interview with our hiring team.

We understand not everyone will be successful, but we promise to keep you informed either way.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

• Medical questionnaire for food candidates.

For any advice or support, email me at fiona.currie@ingka.ikea.com and I will be happy to help!