Job Description

Responsibilities:

Technical & Team Leadership

• Delegates and oversees technical tasks across the team.
• Promotes collaboration and best practice sharing.
• Trains team members and supports technical skill development.
• Documents, shares, and maintains technical knowledge.
• Drives automation, LEAN initiatives, and service improvements.

Storage Expertise

• Deep technical involvement in Dell/EMC Isilon, HPE XP7, 3PAR, and Brocade.
• Expert in SAN/NAS solutions, including disaster recovery, performance tuning, replication, and capacity planning.
• Comfortable in multi-site enterprise environments.
• Experience with monitoring tools, scripting, and automation.
• Cross-platform OS understanding (Windows, Linux, UNIX).
• Responsible for production readiness of new storage projects.

Client & Incident Management

• Acts as the technical escalation point.
• Engages in incident resolution and RCA (Root Cause Analysis).
• Maintains strong client relationships, managing expectations and risks.

Legal & Compliance

• Must follow all relevant regulatory/compliance policies (e.g., financial crime prevention).

Requirements:

• Degree in Computer Science, IT, Programming, Systems Analysis, or related field.
• 5 to 7 years of relevant storage experience.
• Strong understanding of ITIL/ITSM frameworks.
• Hands-on in scripting (for automation).
• Must have relevant certifications in SAN/NAS or Fabric.
• Strong interpersonal, logical reasoning, and communication skills.
• Team player with customer service mindset.
• Knowledge of French is a plus for engaging with French-speaking team members.

Additional info:

• This role is offered on a yearly renewable contract basis, with the potential for permanent employment based on performance.
• Will work rotating shifts, with a focus on European hours.
• Available for on-call rotation support (including weekends).

To apply, please visit www.gmprecruit.com and search for Job Reference: L565RX5R
To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.