Encora Inc.

Storage Platform Engineer

Encora Inc.  •  Kuala Lumpur, MY (Onsite)  •  12 hours ago
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Job Description

Key Responsibilities

  • Administer and maintain enterprise storage infrastructure across production, DR, and non-production environments.
  • Perform storage provisioning, capacity management, performance tuning, replication management, and lifecycle planning.
  • Lead storage hardware and software upgrades, firmware updates, migrations, and technology refresh initiatives.
  • Manage SAN environments, storage networking, zoning, multipathing, and connectivity troubleshooting.
  • Support business-critical insurance applications requiring high availability and stringent recovery objectives.
  • Design and implement storage replication, backup integration, disaster recovery, and business continuity solutions.
  • Monitor storage utilization, performance metrics, trends, and proactively address capacity or performance risks.
  • Collaborate with infrastructure, database, virtualization, cloud, and security teams during projects and operational activities.
  • Support regulatory and audit requirements related to data retention, protection, security, and operational resilience.
  • Develop and maintain storage architecture documentation, SOPs, operational runbooks, and technical standards.
  • Participate in incident management, root cause analysis, problem management, and service improvement initiatives.
  • Provide technical leadership and mentoring to junior infrastructure engineers.
Encora Inc.

About Encora Inc.

Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.

With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.

More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.

We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Santa Clara, California
Year Founded
Unknown
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