Join our Team

About this opportunity:

We are looking for a Storage and Backup Expert responsible for administering, supporting and maintaining enterprise storage and data protection platforms to ensure high availability, performance, security and recoverability of business-critical systems. The role focuses on day-to-day operations, troubleshooting, optimization, and lifecycle management across multi-vendor storage and backup technologies.

What you will do:

Storage Administration

• Administer and support enterprise storage platforms including DELL Storage systems (VMAX, PowerMax, Unity, NAS and Elastic Cloud Storage – ECS).
• Manage and support IBM Flash Storage, IBM Elastic Storage System (ESS), Pure Storage and Huawei OceanStor environments.
• Perform storage provisioning, zoning, masking, capacity management and performance monitoring.
• Monitor storage health and proactively resolve performance, availability and capacity issues to meet SLAs.
• Execute storage migrations, upgrades, firmware updates and patching activities.
• Support replication, snapshots and disaster recovery operations per defined procedures.

Backup & Data Protection

• Administer enterprise backup solutions using DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain.
• Manage backup jobs, schedules, retention policies and compliance requirements.
• Monitor backup operations, troubleshoot failures and ensure completion within backup windows.
• Perform restore requests, recovery testing and disaster recovery support activities.
• Ensure backup and recovery operations meet defined RPO/RTO objectives.

Operations & Support

• Act as senior escalation point for storage and backup incidents, problems and service requests.
• Perform root cause analysis and implement preventive actions to avoid recurrence.
• Maintain operational documentation, runbooks and standard operating procedures (SOPs).
• Participate in on-call support for 24x7 production environments as required.
• Coordinate with vendors for technical support, case management and issue resolution.

Collaboration & Knowledge Sharing

• Work closely with UNIX/Linux, Windows, VMware, Cloud and Application teams for storage and backup activities.
• Provide technical guidance and mentoring to junior team members.
• Communicate effectively with stakeholders on operational status, incidents and risk areas.
• Identify and escalate operational risks and ensure tracking to closure.

What you will bring:

• Hands-on experience with DELL Storage (VMAX, PowerMax, Unity, NAS, ECS), IBM Flash Storage, IBM ESS, Pure Storage and Huawei OceanStor.
• Expertise in DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain.
• Solid understanding of SAN/NAS, Fibre Channel, iSCSI, multipathing and storage networking.
• Experience supporting storage for VMware, UNIX/Linux and database environments.
• Knowledge of replication, snapshots and DR operations.

Qualifications:

• BSc in Telecommunications, Computer Science or equivalent.
• 8+ years of experience in Storage and Backup Administration in enterprise environments.
• Strong troubleshooting, analytical and stakeholder management skills.
• Ability to work independently and handle high-pressure production issues.
• Proactive, detail-oriented and ownership-driven approach.