Job Description

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https://recruiting.paylocity.com/recruiting/jobs/Details/3929399/Westlake-Village-Inn/Stonehaus-Assistant-Manager

Stonehaus | Full-Time | Exempt

Stonehaus is more than a restaurant it’s an experience. We are seeking an exceptional hospitality leader who thrives in a high-energy, guest-focused environment and is passionate about elevating both team performance and guest experience.

If you are driven, polished, operationally sharp, and ready to lead from the floor, we want to meet you.

As Assistant Manager, you will serve as a key operational leader, partnering with the Director of Operations to ensure Stonehaus consistently delivers outstanding service, flawless execution, and a culture of excellence. You will directly lead and inspire a team of 25–30 front-of-house professionals.

This role is ideal for a hospitality professional who balances business acumen with a passion for service.

Leadership & Team Development (50%)

• Recruit, train, coach, and develop high-performing FOH teams
• Create a culture of accountability, hospitality, and excellence
• Conduct performance evaluations and ongoing coaching conversations
• Lead pre-shift meetings that inspire and align the team

Guest Experience & Brand Presence (15%)

• Be a visible, hands-on leader on the floor
• Resolve guest concerns with professionalism and grace
• Build strong relationships with guests, VIPs, and group clients
• Uphold and elevate Stonehaus’ reputation for exceptional hospitality

Food & Beverage Excellence (15%)

• Maintain expert knowledge of all food and beverage offerings
• Ensure consistent quality, presentation, and service standards
• Enforce compliance with all local, state, and federal alcohol and food safety regulations

Operational & Financial Performance (10%)

• Manage labor budgets and scheduling strategically
• Oversee inventory, ordering, and cost controls
• Protect revenue through strong cash handling and operational discipline

Facility & Standards Oversight (5%)

• Monitor cleanliness, maintenance, and physical condition of the outlet
• Proactively identify and recommend improvements

Team Collaboration (5%)

• Partner seamlessly with culinary, events, and operations teams
• Contribute positively to the overall culture and success of Stonehaus

Requirements

What Sets You Apart

• 5-7+ years of leadership experience in a high-volume food & beverage environment
• Proven ability to lead and motivate teams of 20+ employees
• Strong financial acumen (labor, cost control, inventory management)
• Passion for delivering elevated guest experiences
• Calm, confident decision-maker under pressure
• Exceptional communication skills (written and verbal)
• Hands-on leader who isn’t afraid to jump in when needed

Schedule & Expectations

• 8–10 hour shifts
• Evenings, weekends, and holidays as business demands
• Full-time, exempt position

Physical Requirements

• Prolonged standing, walking, and active floor presence
• Manual dexterity for service operations
• Ability to lift and carry up to 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation & Benefits

• Starting salary from $75,000 -$78,000 annually
• Performance-based bonus opportunities
• 401(k)
• Health, dental, and vision insurance
• Paid time off

Equal Employment Opportunity

The Westlake Village Inn & Spa is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, sex, gender identity, gender expression, sexual orientation, age, disability, religion, pregnancy, genetic information, protected veteran status, or any other legally protected characteristic under federal, state, or local laws.

* Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. This job description is not intended to be a complete list of all responsibilities, duties, or skills required and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.