Job Description

At Swarovski, your work keeps our operations running smoothly, your attention to detail ensures our teams are prepared, and your dedication helps customers always find what they love.

Ready to turn daily stockroom routines into efficient, seamless store operations? Join our retail team and help us create an exceptional in-store experience.

As a Stockroom Supervisor, you’ll play a key role in supporting deliveries, maintaining accurate inventory, and ensuring the stockroom operates efficiently, allowing the team to focus on delivering outstanding customer service.

About the Job

• Regular monitor of existing flows/processes to ensure flawless transactions
• Support the daily stock replenishment to make sure level of stock is sufficient to ensure an efficient sell-out
• Process deliveries of merchandise, supplies and equipment within the store, as well as process internal repairs including the recording, dispatching and managing of all items damaged in sales or warehouse.
• Receive and check deliveries of products, as well as place the items in the appropriate storage locations
• Complete the inspection of incoming items against orders for accuracy, completeness, and defects
• Prepare the articles for sale, this includes unpacking, posting in the system, labeling and sorting into the appropriate storage location
• Purchase supplies and equipment for the entire operation in coordination with the respective department managers through the internal purchasing order system

About You

• Experienced in a multicultural retail environment, ideally within luxury fashion, cosmetics, or lifestyle brands
• Skilled in planning and prioritization, with a strong sense of organization
• Agile and commercially minded, with a proactive approach to problem-solving
• Proven coordination skills and ability to manage multiple tasks efficiently
• Digitally proficient and comfortable working with internal systems
• Result-driven, with a structured mindset and attention to detail

What We Offer

You can expect a range of benefits, including:

• Competitive salary
• Monthly bonus scheme
• Industry leading, generous staff discount (60% off the RRP) starting on your first day
• 30% off the RRP on Swarovski Created Diamonds
• Enhanced annual holiday entitlement
• 1 x paid Volunteering Day each year
• Food & refreshments provided in store to be enjoyed during your shift
• Staff Referral Bonus – up to £250
• Jubilee Awards to celebrate key service milestones
• Annual Awards to celebrate and recognize your achievements
• Season Ticket Loan
• Exclusive access to our Employee Assistance Programme (EAP) provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts (UK only)

• Opportunities for career development

Many of our Stockroom Supervisors grow into Stock Leader, Sales Operations Manager, Allocator roles. We support your development so you can build a career that matches your ambitions.

About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.